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All 145 Denver hotels

Crowne Plaza Denver International Airport

3.5 of 5
15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
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58%
Ranked #62 of 145 hotels in Denver
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191 reviews from our community

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Traveller rating
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    31
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Date Rating
Silverthorne, Colorado
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

Needed overnight stay due to late arrival into DIA from LAX, and a two hour drive from Denver after coming in....arrived at almost 3 AM (had to call for the hotel shuttle, took about 30 minutes) and requested late check out got till 1PM. Not sure that it ranks at 3.5 stars per PL, but OK I suppose, given the... More

Was this review helpful? Yes
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
18 June 2013

Hello, Thank you for your review of our hotel. We appreciate the feedback and we are sorry if you felt that our complimentary airport shuttle was inconvenient. It is our goal to provide a great experience, especially for those traveling through Denver on business, which is why we offer our shuttle, free WIFI and a business center. We hope that... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

I recently stayed at this hotel and I have to admit... the service was over the top!! From the time I entered the lobby the service was top notch! The staff was courteous and extremely helpful. They were respectable and always greeted me with a smile whenever I entered or departed the hotel. I wasn't too familiar with the area... More

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Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
18 June 2013

Hello, Thank you for your review. We appreciate the kind feedback and are pleased to hear that you enjoyed your stay with us! We look forward to seeing you again. Sincerely, Don Woodin General Manager More

Los Angeles
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 14 June 2013 NEW

I had an early flight and got a great Priceline price so I stayed here. Front desk clerk was not welcoming-a theme of the entire staff. Anyways, got me key and went to my room. Hmmm...The room was occupied! Went back down and same clerk gave me another room. Keys didn't work! Went back down and same clerk told me... More

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Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
18 June 2013

Hello and thank you for your feedback, We are very disappointed to hear that your experience at our hotel did not exceed your expectations. I will be addressing your key situation with our front desk and concierge staff, our goal is to provide a relaxing, accommodating and comfortable stay to our guests and I apologize that you did not feel... More

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Austin, Texas
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

I travel 70% of the time for mainly business purposes and frequently travel to the Denver area. Because I meet with several customers in the area, I find this hotel to be perfect for ease in arrival and departure from the city. The staff are exceptional and go out of their way to make a business traveler's visit to their... More

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Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
18 June 2013

Hello, Thank you for your review of our hotel. We truly appreciate the positive feedback and we hope to see you again in the near future! Sincerely, Don Woodin General Manager More

Belvederian
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 June 2013

One night stay before fight out of DIA. Arrived after 11 PM - no enthusiasm from front desk staff. Concierge staff was MIA upon arrival and departure next morning. Room on ground floor level - not as clean as it should be and smelled musty as did other areas of the hotel.

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Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
12 June 2013

Hello, I want to sincerely thank you for your review and apologize that your experience at our hotel did not exceed your expectations. It is out goal to always go above and beyond for our guests and I apologize that you did not feel that from our staff during your stay. We hope that you will consider staying with us... More

Vail, Colorado
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 June 2013

Upon entering the hotel, the checkin area/lobby are very nice, complete with a modern looking bar and a large waterfall with the elevators situated behind. However, when we arrived at our floor (floor 2) there was a funny smell in the hall and it was a little older looking and feeling (nothing like the lobby). The room itself was just... More

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Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
12 June 2013

Hello, Thank you for your review. Last year we underwent a major renovation to update the look and feel of the space, primarily in the lobby and restaurant areas - however, we are consistently working to update the amenities of the guest rooms and other areas of the hotel. Our goal is to provide a relaxing and comfortable stay to... More

Sacramento, California, United States
1 review
5 of 5 stars Reviewed 5 June 2013

The hotel is very welcoming. It's proximity to the airport makes it a great choice for meetings or business travel. It's conveniently close to the airport but is still easily accessible to downtown.The staff that I dealt with were excellent as well. I would definitely stay again.

Was this review helpful? Yes
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
12 June 2013

Hello Lisa, Thank you for your review. We appreciate the kind words and we are glad that you found our hotel to be conveniently located for your travel experience. We hope to see you soon! Safe travels, Don Woodin General Manager More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 5 June 2013

The service at this hotel was fantastic, especially Nadia at the front desk. She was friendly and helpful on the phone when I called for an airport pickup, and informative during the check in experience. This is the first time I ever had a desk agent walk from behind the desk to escort me into their lobby and point out... More

Was this review helpful? Yes
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
12 June 2013

Hello and thank you for your review! We are happy to hear that you were pleased with our front desk staff and the customer service provided by our hotel. We hope to see you again soon! Sincerely, General Manager Don Woodin More

North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 May 2013

I have stayed here six or seven nights in the last year. Common areas/workout room/indoor pool are awesome. Was here two nights over Christmas and found the hotel restaurant to have superb but a little pricey holday meals. At other times restaurant is good but especially for holidays. Most rooms have had a makeover in the last couple years. The... More

Was this review helpful? Yes
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
31 May 2013

Hello and thank you for your review, We appreciate your feedback and continued patronage. We will provide your key feedback to our concierge staff and front desk staff because that should not be happening during your stay with us. Thank you, Don Woodin General Manager More

Bozeman, Montana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 May 2013

Upon arriving, I found the lobby and common area to be lovely - waterfall, wide open, expansive spaces. But, the beds were small (full, I think, not queen), our room smelled like body odor, our phone didn't work properly and the air conditioning unit didn't work. We called maintenance and he was absolutely clueless, replaced the phone - still didn't... More

Was this review helpful? Yes
See 3 more reviews by tina a for Denver
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review
31 May 2013

Hello tina a, Thank you for your review. We are glad that you found our recently renovated lobby to be enjoyable, however we want to greatly apologize for your dissatisfaction with our guest rooms. I will personally be taking your maintenance comments up with our entire management staff, it is important to us that we have a knowledgeable staff that... More

 
 
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Additional Information about Crowne Plaza Denver International Airport

Also Known As:
Crowne Plaza Denver International Airport Hotel Denver
Crowne Plaza Denver International Airport Hotel
Crowne Plaza Denver
Denver Crowne Plaza
Address: 15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#47 Business Hotels in Denver
Price range (per night): ₹7,054 - ₹10,350
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Crowne Plaza Denver International Airport Hotel and Convention Center has undergone a full sleeping room and public area renovation, complete September 2011. Located 15 minutes from Denver International Airport and minutes from great shopping, dining and entertainment at Northfield Stapleton, shuttle service is provided complimentary. The hotel features 70,000 square feet of flexible meeting space, including an impressive 50,000-square-foot Convention Center that accommodates as many as 4,000 guests and offers planners an 8' wide x 18' tall access door for heavy machinery and vehicle displays. Additionally, the hotel offers 1200 complimentary parking spaces and complimentary shuttle service to and from Denver International Airport. The hotel has earned a Meeting Service Excellence Ribbon from surveyed meeting planners who have held events at the Crowne Plaza Denver International Airport. With the ability to fly to Denver International Airport in 2 – 3 hours from anywhere in the country and easy access on I-70 or E – 470, this suburban Denver hotel and convention center is ideally suited for annual conferences of any kind. The hotel is centrally located between Downtown Denver, Denver International Airport and Buckley Air Force Base and is a short car or shuttle ride from the Rocky Mountains. Industries that are concentrated in the area include Aerospace, Military, Agriculture, Sustainable Energy, Medical, Pharmaceutical, and Technology. Also, Anschutz Medical Complex is just a few mile from the hotel and a shuttle is provided. ... more   less 
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