This was a last minute stay because it was close to the airport and everything was booked. Staff was wonderful and friendly. The hotel is outdated. Walked into my room and it smelled bad, the bed was hard but all-in-all the room was clean and that is important to me. I had a hard time sleeping becuase the room smelled...
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We were passing through Denver on our way home from Yellowstone. I booked this hotel on a bidding site so my expecations were low to start with. The location is great for air travel. The lobby, public areas were nice and accomodating. Our room on the surface was updated, but a closer look showed cracks in walls and floors, the...
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BIG hotel, rooms are crowne Plaza standard, junior suite was a bit dissapointing but had frig, micro and extra roon. Views are not the best.
Breakfast buffet was outstanding with fantastic selection. Be prepared to walk since hotel is very large and crowded during the day depending on which convention they are hosting.
Very convinient to airport and short drive...
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Thank you for your review!
We are so glad that you found our hotel convenient. We apologize if you felt that the hotel was crowded, as we do have a very large convention space and at times we host conventions that fit 70,000 square feet of meeting space.
We never want to hear that a guest is disappointed in our...
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Honestly, we live here in Colorado on the Eastern Plains and received this hotel on a Priceline bid. I had read the reviews of the outdated motif and carpet issues so we were prepared. We found the staff charming and helpful. We noticed the issues with the carpet and decor but we found the rock waterfall quirky and fun and...
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Hello and thank you for your review of our hotel!
We apologize greatly for your dissatisfaction with our mattresses. We take our guest comments very seriously here at Crowne Plaza DIA and we know that good sleep is very important for travelers and those visiting our hotel.
We would love if you would share some more information with us, i.e....
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most of what went wrong with our visit was just bad luck.
the staff was very friendly.
the room service food was delicious and inexpensive.
i didn't care for the ridiculously long ramp i had to push my heavy cart full of luggage up to get to the elevator.
the wall to wall carpet was stretched, so be careful not...
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Thank you for your review. We appreciate feedback whether it is good or bad, however we apologize that your entire experience was not up to Crowne Plaza standards.
It is our goal to try and provide a comfortable, relaxing stay and I want to personally apologize on behalf of the entire hotel that your experience was not up to par....
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My lovely wife and I stayed two nights here as we flew into Denver International Airport on Thursday and couldn't check into our condo in Avon, CO until 5:00 pm Saturday. We're Intercontinental Hotel Group (IHG) Platinum Ambassadors/Priority Club Rewards (PCR) Platinum level members and utilize IHG hotels through the majority of our travels both national and international. We found...
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Hello and thank you for your very thorough review of our hotel and your stay with us.
We have recently gone through a large renovation, in which we updated flooring, bathrooms, bedding, furniture, and many other improvements in the rooms, lobby and restaurant, to hopefully improve the look and feel of our hotel, which was opened in the early 1980s....
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Stayed here on the way to an early flight out of DIA in the morning as we got a really good rate on Priceline. The hotel is conveniently located a short drive from the airport and it is safe and clean.
Check in was very easy later in the evening and there is an abundance of parking. Asked what sort...
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This was a great stop close to the airport and very affordable. The restaurant was impressive and reasonable. The shuttles are free to the airport and the bar seemed busy. Great staff too.
Thank you for your review! We truly appreciate all feedback and we are glad that you enjoyed your stay.
Safe travels!
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I recently stayed at the Crowne again on my way to Atlantic City. This time I got to say I was very impressed with my stay in this hotel.
The staff remembered my name. They even got me my priority club number ready. This hotel really helped me out an of course the 24 hour airport shuttle is a big...
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Reviewed 30 March 2011
Reviewed 12 July 2011
Thank you for staying at our hotel, we are so glad that you enjoyed your stay and we look forward to seeing you again!
Sincerely,
Hotel Management
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Approximately 60 participants spent a very pleasant and productive week meeting a the Crown Plaza Denver International AIrport.
Having spent considerable time over the year at conferences and meetings, I can say that this property is the total package. From the reservatons, shuttle check-in to daily service on property every aspect of service was terrrific. Gen. Mgr Wooden, front desk...
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Thank you for your review! We love staff shout outs and this information will be passed to each individual that you mentioned. We appreciate your stay and hope to see you again!
Sincerely,
Hotel Management
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224 Reviews
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