Everything looked good until we arrived. Not the room we were shown in pictures. It had a sign on the door warning of bed bugs. We tried to contact the property manager and left a message. Did no receive a response until 2 days later. In the mean time we went to another location. We have been informed we will... More

Everything in the initial interaction seemed fine. The manager, Larry Kaiser, was very quick and helpful, until we had a problem, actually several problems during our stay. We were promised another suite that turned out to be unavailable at check in. The suite we received was OK (smaller and with fewer amenities, but actually quite nice), but was not available... More

Everybody below that has written a comment has a clearly justified concern. Initial interaction with management was great, Larry K. However follow through was touchy. The apartment it's self is great and i can't take that away. Beautiful view , clean, great beds, beautiful benefits, great gym. I would truly say better than a hotel. HOWEVER....in a hotel you have... More

Brooks Towers was a great place to stay. I came to visit my daughter. Super convenient, and close to 16th street where there are a lot of restaurants. Service gets three stars because front desk girl was snappy with my husband. Can't remember her name, but she works weekdays. Sure she won't be around long, so I would still recommend... More

I experienced similar interaction as others - called the number listed and it went to a cell phone; reserved 4 nights, told I had to prepay to hold it. Property manager, Larry Keyser is good at giving alot of 'smoke and mirrors' up front but does not deliver. First night I arrived the desk clerk advised I could not have... More

Our stay at the Brooks Towers was mostly pleasant. The unit we rented was well appointed and nicely decorated. Other than the 2 fire alarms and the 5:30am trash pickups we had a positive impression of the building and unit. The location was convenient to all the downtown attractions. The problem has been getting a refund of our security deposit.... More

I have stayed at all the 4star & up hotels in Denver, and they are all lovely. But nothing compares to the ease & enjoyment I experienced at Brooks Tower, and I was there for about 10 days. The owner was beyond helpful, the front desk staff really on top of things & the unit was beautiful! So nice to... More

-Nice buidling - centrally located. Very nice views. Staff and residents were very friendly. -Walk to lots of attractions (although shops etc in 16th St. Mall are all national chain stores, a negative to us). -Arrange parking in the garage before you depart for Denver - saves time and headache. -We had a couple water outages during our stay, as... More

Just wanted to say that after a 4 night stay at Brooks Tower, anyone who is paying the higher prices to stay at a hotel while in the downtown Denver area is a fool !!! Brooks Tower Condos are wonderful and the staff made you feel at home ! We had a 2 bedroom / 2 bath condo with living... More