Nice, clean, good breakfast. Only complaint is that the pool was super cold! more
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We used TripAdvisor to find this hotel and were aware of what other reviewers had said. What we found was a mixed bag. The indoor-outdoor pool was, in fact, cold as one of the reviewers had noted but it didn't keep kids from playing in it all day long. The water slide on the indoor pool was great fun and... more
Great pool with water slide, the kids (8 and 10) really enjoyed it. It is well used and often crowded which can make it fun to meet new friends. Lots of towels in the rooms but the pool towels are VERY small--bring your own. Room 116 had beds that rolled you to the middle--a problem if you are sleeping more... more
We always stay at Comfort Suites because they are consistently good suites. This hotel however is not like the rest. Some of the problems we had were: * There are NO ceiling fans * When we got to our room, the air conditioner had not been on for days probably, and it took several hours to cool down. * The... more
This was a great experience for us. We were well rested for the clean and comfortable environment. more
Don't do it. Do not stay here. I booked the hotel via website for three nights, Wednesday, Thursday and Friday. The indoor pool with waterslide and outdoor pool sounded perfect. What they do NOT tell you is that the pool area is SHARED with the Sleep Inn next door. Sleep Inn customers traipse through a door in the side of... more
We stayed at this hotel July 13th-14th. Upon checking in, we received our room on the 2nd floor. The entire hotel has been nicely redone this year, and the rooms have new furniture. We did unfortunately have a problem while staying here, but the staff did an excellent job dealing with it. When we returned from dinner, there were kids... more
Dear Sir/Madam, Thank you very much for your comments and concerns. We fully renovated the hotel so valued guests like yourself could experience more pleasant and enjoyable stay. I am sorry to hear about the incidents you had with several kids. I promise your concernts are being taken care of. I will definately pass along the compliment to Amy and...
We choose this hotel based on previous reviews, Comfort Suite standards & the indoor pool with slide. I cannot recommend this hotel based on the bad experience we had. Both nights that we stayed here we had problems in the pool area. The 1st night the pool slide had several large adults going down at the same time that made... more
Dear Sir/Madam, Thank you very much for your comment as it gives us an opportunity to improve on other valued guests's stay. I apologize for the incidents you encountered at the pool area. We strive to maintain the most pleaseant and safe enviornment for our guests. We have rules & regulations set in place for the safety and well-being of...
We went to Colorado Springs as a family for a Spring Break weekend. We had stayed at this hotel before the renovation. My kids love the indoor slide and pool. The rooms were clean and decorated better than my home. Nice warm colors made it very soothing and it didn't look at all like a hotel room. The front desk... more
Dear Valued Customer, Thank you very much for your comments. We continually strive to maitain the most pleasant environment for our guests. I am glad you enjoyed your stay and we'd love to have you back here whenever your travel brings you back to Colorado Springs.
The hotel is finally getting some of that TLC that was mentioned early but unfortunately it was during my six week stay. The last two weeks of the stay the lobby was practically cut off from the hotel due to new tile being layed in the lobby. Too top it off, the hotel management didn't have the foresight to figure... more
Dear Sir/Madam, Thank you very much for your comments as it gives us a perspective on our hotel from a guest's point of view. I apologize for the inconveniences you encountered during your stay. We were going through renovations during your stay, but you'll be glad to know that we are finished and the lobby looks real good. Come back...
Been to Comfort Suites Colorado Springs? Share your experiences!
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