This hotel has a gorgeous lobby but that's where it stops, we were there for a hockey tournament and required to use this hotel as part of the tournament, if we were not I would have walked out. The rooms smell and are very small and run down. They charge for breakfast way too much, Denny's is across the highway... More

Everything new in room from flatscreen TV,bathroom fixtures,amenities, thick towels,comfortable bed and pillows. With map of hotel found it easy to find room. A short drive to shopping and restaurants and good location right off of hwy25. Staff was helpful and courteous. More

Hotel staff was very accommodating. The night I arrived after a 10 hour drive, and having had a reservation for over a month, I got put in a room with a murphy bed. I said, "really? I don't understand that since I've had a reservation for a king room for over a month and just because I am arriving late... More

After a 5 hour drive and an errant GPS, we roled into the Crowne Plaza about 8:00 p.m. The young man who helped us was cordial, welcoming and noted that I had just become a Priority member. He casually mentioned that he would upgrade our room when I requested a quiet part of the hotel. Wow! It turned out to... More

Stayed a week for a conference in Colorado Springs. The hotel was nice and comfortable rooms. It is not in a bad location (easy access), but did have to drive to get places. One plus was there is a running trail about a block or so from the hotel. The trail runs along a creek and makes for a nice... More

Having stayed at the Cheyenne Mountain Resort for 3 days I was concerned about moving "down" to a lower priced hotel but wasn't planning to spend all day at the hotel thus didn't want to pay the high price. I've always done well at Holiday Inns, Crown Plaza's when traveling so gave it a chance. It was VERY nice, clean... More

In early October I stayed at the hotel with my son, my friend and her two children. This hotel was extremely clean. We took the children to the indoor pool and they had a great time! We ordered room service for the kids and they loved the food - pizza and french fries. Breakfast the next day was fantastic -... More

We participated in an annual memorial and the Crowne Plaza was the host hotel. The hotel staff are very friendly, but the layout of the hotel was very confusing. It took a couple of days to figure out the best route to and from the lobby. The restaraunt was okay for breakfast, we didn't have any other meals there. The... More

It’s easy to tell that the well-intended staff are trying to make this a high quality operation, but there’s only so much that can be done with a 35+ year-old, rambling, dated décor facility. I’m writing this review while still a guest at the hotel, and my room is just plain worn. There is only one power outlet on the... More