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Embassy Suites Colorado Springs

3.5 of 5
7290 Commerce Center Drive, Colorado Springs, CO 80919
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Embassy Suites Colorado Springs
Ranked #38 of 105 hotels in Colorado Springs
3.5 of 5 stars 167 Reviews
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167 reviews from our community

What travellers say about this hotel
  • Happy Hour(6)
  • Very nice(5)
  • Front desk staff(4)
  • Good place(3)
  • Living room(3)
  • Friendly and helpful(3)
  • Free breakfast(3)
Traveller rating
    55
    49
    33
    17
    13
Only show reviews for Family (71) | Couples (28) | Business (29)
Date Rating
Fort Myers, Florida
Senior Contributor
31 reviews 31 reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 June 2012 NEW

I used Hilton points for a 5-night family stay over the Memorial Day weekend. Some of the other reviews slamming this property are penalizing the hotel unfairly for a HUGE surge in walk-in business - I learned that they usually get 3-5 walk-ins daily but got 17-20 daily over the weekend and weren't prepared with adequate staffing. Yes, housekeeping and... More

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San Diego, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 31 May 2012 NEW
1
person found this review helpful

Staff not perpared for the hoilday weekend, We arrived and noticed exterior of the hotel is old and dated. Checked in to the room, it was just OK. the bathrooms are small. Our bathroom has some water damage on the ceiling. The cleaning service has alot of issues. We arrived back at the hotel around 8:30 pm, Room was not... More

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Dallas, Texas
1 review
1 of 5 stars Reviewed 30 May 2012 NEW

Stayed here over the Memorial Day weekend. This was the 2nd worst hotel stay I have had in the last thirty years. Don't expect to get a room before 6 pm. no matter how early you arrive. Don't expect to receive a room were the airconditioning works. Don't expect to be moved to a functioning room. Don' expect to get... More

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Aurora, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 May 2012

I have stayed at embassy suites numerous times, in fact they are usually the first hotel I book due to their benefits and exceptional service. However this embassy suites was an exception: I had an issue with a rate discrepancy between what I was charged and what I booked online through their website- which has not been resolved as of... More

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See 2 more reviews by cas2922001 for Colorado Springs
Sacramento, CA
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2012

This is the second time I have stayed at this hotel. The cooked-to-order breakfast is outstanding. The reception in the evening is fine, nothing too noteworthy. They always have nice cold lemon water at the front desk which is very good at a warm day. Front counter staff is helpful. The rooms are looking a little dated and a good... More

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See 6 more reviews by Bonnie M for Colorado Springs
Phoenix, AZ
Senior Contributor
23 reviews 23 reviews
Reviews in 32 cities Reviews in 32 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 9 May 2012 via mobile
1
person found this review helpful

This was a disappointing Embassy Suites. I had to switch rooms to a slightly less smoke infused "non smoking" room. Everything thing about this place suggests the owners haven't invested in it in 10 years. Old drapes, loud elevator fans, poorly stocked bar, etc. Nice front desk staff and a decent breakfast. Watch out for rooms facing the freeway.

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Waterville, Ohio, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2012

Lovely hotel with very good restaurant. Nice workout area and pool. Delicious breakfasts included. In spite of all the noise in the open area in the center of all the rooms, the sleeping area was completely quiet. Would definitely stay here again. Great value.

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See 2 more reviews by Jennifer S for Colorado Springs
Cheyenne, Wyoming
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 11 April 2012
2
people found this review helpful

This is a very outdated and worn out property. In our room, the king mattress was old and horribly uncomfortable. My wife and I both had tough time sleeping and woke up both mornings with sore backs. The carpet in the room was stained and very out-dated. The air conditioning in the room was very inadequate and did not cool... More

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See 2 more reviews by RockiesFans for Colorado Springs
Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 28 March 2012

My teenage son and I spent 3 nights during Spring Break. The staff was friendly and helpful. The room was clean, comfortable and the perfect accommodation for my son and myself. Really, my only complaints were the $7.95 per day cost of internet service (really???) and the quality of the free breakfast the 1 day we used it. As far... More

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Utah
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

Tried this on a business trip and it worked out great. I chose a corner high floor 2 room suite as I don't like the noise coming in from the open arrangement these hotels have in the center. I liked the breakfast in the morning as it was well coordinated and the food choices were good. Prices are a tad... More

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Additional Information about Embassy Suites Colorado Springs

  • Colorado Springs Embassy Suites
Address: 7290 Commerce Center Drive, Colorado Springs, CO 80919
Price range (per night):* INR6,151 - 9,562

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