Stayed 2 nights in an accessible studio. Room was OK but the furniture wasn't. The chairs are for pigmies, the other furniture was particle board with woodgrain. The tv's are all old and crt's - not flat panel. Poor picture. The best thing about the room was the bed. And that's the most important part for me. I'd give it...
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The room was okay, with the bed appearing clean, as did the bathroom. The bed was pretty nice. The hotel hot tub iwas warm (not hot) and was brown, so we we only put our toes in. The jets didn't work, either. The maid hadn't emptied the garbage can under the sink in the room and the breakfast buffet food...
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Dear Guest,
Your feedback to TripAdvisor has been helpful for us, so, thank you for taking the time to contact them, regarding your recent stay at the Microtel Inn & Suites by Wyndham, in Colorado Springs.
I would like to address your issues: Regarding the trash that had not been emptied under the sink in your suite, we have addressed...
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My husband and I stayed at the beautiful Microtel Inn and Suites in Colorado Springs in May 2012 for a mix of business and pleasure. We had looked around the area for a nice place to stay, and Microtel was the best value by far!! Close to a four star hotel, we were offered a two star price! The neighborhood...
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Dear Guest,
Thank you for choosing to stay at the Microtel Inn & Suites by Wyndham, during your visit to Colorado Springs and for taking the time to evaluate us on TripAdvisor.
We are pleased to hear that you had such a nice stay with us and we really appreciate you referring us to your friends!
We are looking forward...
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We recently travelled to Colorado Springs to visit friends and family. I searched on line for a reasonably priced, conveniently located hotel and settled on Microtel. The staff was so extremely friendly and professional. They made us feel like old friends. Breakfast was good with hot waffles and much more. The hotel and rooms were spotless and appears to be...
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Dear Guest,
It sounds like you had a wonderful stay at our hotel and we are so glad that you did! Thank you for taking the time to visit TriipAdvisor and give them your feedback on the Microtel Inn & Suites by Wyndham! We are looking forward to seeing you on your next visit to Colorful Colorado!
I will make...
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Staff is excellent, service and helpfulness is 110%. Room was very clean and everything worked as it should. Nice pool!! Good mornoing breakfast with hot waffles. They should extend the time to 10AM however.
Dear Guest,
You TripAdvisor rating arrived this morning and we are so happy to read your review! Thank you for taking the time to rate us and give feedback! We hope to see you again!
Sincerely,
Peggy Mosteller
Regional Manager
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I have stayed in motel sixes that were in better shape. The staff was very good but that doesn't make up for a poorly maintained hotel. This was our first experience with the Wyndam Chain will probably be our last.
Dear Guest,
Thank you for taking the time to contact TripAdvisor and give them feedback on our hotel. It is one of the best ways to hear feedback about our property, we want to make sure we take the appropriate steps to ensure that we are resolving guest issues and exceeding their expectations.
I was hoping that you would give...
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One of the main factors when we pick a hotel is the pool because we have kids. This hotel pool was horrible! It was 98 degrees, so it felt like swimming in a hot tub. When we asked if they could turn the heat down, they refused. The room that the pool was in was also very hot, so you...
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Dear Guest,
Thank you for contacting TripAdvisor and giving them feedback on our property. We take this seriously because the information you provide with rating businesses, helps us improve our service for future guests.
We would like to address the issues your mentioned in your review:
The swimming pool - Thank you for bringing the temperature of our swimming pool...
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Based on the price and other reviews, my husband and I booked a room at this hotel before we began our road trip to Colorado Springs, CO. After nine + hours on the road, we were more than happy to arrive at our hotel. We found the hotel easy to find and the staff extremely helpful and friendly. In fact,...
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Dear Jenny R,
I was happy to read your TripAdvisor Review this morning and learn about your positive experience with us, thank you for taking the time to give us a review!
We do our best to give our guests a "home away from home" experience at our property and I am happy to say that the staff is "top...
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We stayed at this hotel on our trip home from Arizona. The manager Bonnie was extremely friendly, helpful, and gracious. She recommended a restaurant and even gave us a coupon for the restaurant. Our room was comfortable, the pool was nice, and the breakfast was quite sufficient for us. We found a coupon for this hotel in one of the...
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Dear Guest,
Thank you for staying at the Microtel Inn & Suites of Colorado Springs and for taking the time to give us feedback on TripAdvisor! We are glad that you had a nice experience with our hotel and gracious staff!
We look forward to seeing you during your next visit to our beautiful city!
Sincerely,
Peggy Mosteller
Regional Manager...
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What a nice experience it was to stay in the Microtel. All staff were friendly and very helpful. The room was clean and very comfortable with plenty of room. The pool and hot tub were excellent, one of the reason I first chose this hotel. The location was great, central to everything to do in the Springs!
Dear Guest,
We are so happy to hear that you had a nice visit with us and we appreciate you taking the time to rate us on Trip Advisor. We hope to see you the next time you visit Colorado Springs!
Sincerely,
Peggy Mosteller
Regional Manager
Microtel Inn & Suites
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366 Reviews
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