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Reserve Casino Hotel

3.0 of 5
321 Gregory Street, Central City, CO 80427 (Formerly Fortune Valley Hotel & Casino)
Hotel amenities
Reserve Casino Hotel
Ranked #2 of 4 hotels in Central City
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124 reviews from our community

    Trip type
Traveller rating
    19
    37
    23
    16
    29
Date Rating
Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stay fairly frequently at the Reserve as they are generous with room comps and discounts. The updated rooms are very nice and I am always greeted warmly by hotel staff. The casino is bright and pleasant and the blackjack dealers are friendly and fun. The casino host, Michael, is always helpful and pleasant. They update the slot machines frequently... More

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Central City
1 review
3 of 5 stars Reviewed 23 April 2013

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Review collected in partnership with Easytobook.com

Grand Junction, Colorado
1 review
4 of 5 stars Reviewed 11 April 2013

the associates involved with reservations were very professional in assisting us with changing our arrival dates due to circumstances beyond our control. although we were well within our cut off dates we were very pleased with the consideration given to us to insure we were welcome to there facility

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RCHColorado, Manager at Reserve Casino Hotel, responded to this review
11 May 2013

Thank you for your review and I am pleased to see that our staff were not only accomodating in your request, but pleasant while doing it. We strive to meet and exceed guest expectations when they choose to visit us. More

Loveland, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 April 2013

you need to hire people that like there jobs - what a negivate feeling in your casino hotel food took forever your machines are as old as the hills and dont pay wortha darn couldn't get a drink hotel was nosie towels were like sandpaper. never again we spent over 2,000 and had the worse time of my life thanks... More

Was this review helpful? Yes 1

Travellers are raving about these Central City hotels

Wheat Ridge, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 March 2013

If anyone is looking for a a night to just get away this hotel is the place to go. From the time my husband & I got out of our car we were very impressed w/ the customer service. Compared to some hotels we've stayed at this one really stands out. The communication from the clerks was polite & everyone... More

Was this review helpful? Yes 1
Black Hawk, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 March 2013

What a let down! :( We received coupons for the so-called 'lobster buffet' and decided to go...what a mistake! They give you a total of 1 1/2 small lobster tails and the rest of the buffet is just awful. We were certainly not the only ones who thought so, as you could hear the disappointment from the rest of the... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 March 2013 via mobile

Unbelievable how terrible the casino could treat a sober, calm, but unhappy customer. I understand that sometimes situations occur that are beyond anyone's control. However - it is how you handle the situation that defines Customer Service. We had a situation where we drove to the casino on our way home from Grand Junction. The hwy was closed due to... More

Was this review helpful? Yes 1
Denver
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 15 March 2013

We have been going to The Reserve long before the name changed to it's newest venture. We used to be very happy going there with decent slots and several dining options, but now it's once friendly and fund allure is fading away. The buffet is only open on the weekend evenings, the newest upscale restaurant is high priced and offers... More

Was this review helpful? Yes 1
Loveland, CO
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 March 2013

My wife and I have been going to The Reserve Casino for almost two years. I have noticed a decline in the food being served in the past year. We do go there to gamble, but we like to east something very tasty. During the week I do not like to spend an hour in the only one restaurant getting... More

Was this review helpful? Yes 2
Fort Collins, Colorado, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 March 2013

Our two day stay began when we waited at the front desk for a good 20 minutes while the two workers dealt with a woman who was obviously trying to scam them. We finally got to check in and were pleasantly surprised with the decor in the room. It was very modern and sylish. We stayed at the Reserve to... More

Was this review helpful? Yes 1
 
 
Reserve Casino Hotel
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Additional Information about Reserve Casino Hotel

Also Known As:
Reserve Hotel
Reserve Hotel Central City
Fortune Valley Hotel
Address: 321 Gregory Street, Central City, CO 80427 (Formerly Fortune Valley Hotel & Casino)
Region: United States > Colorado > Central City
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Central City
Price range (per night): ₹ 3,807 - 13,352
Hotel Class:3 star (3*)
Reservation Options:
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Reserve Casino Hotel
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