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Extended Stay America - Orange County - Yorba Linda

2.5 of 5
22711 Oakcrest Circle, Yorba Linda, CA 92887
Hotel amenities
Extended Stay America - Orange County - Yorba Linda
Ranked #2 of 2 hotels in Yorba Linda
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18 reviews from our community

    Trip type
Traveller rating
    7
    4
    2
    4
    1
Date Rating
Santa Clarita, California, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 17 May 2013

The hotel lobby is small, poorly decorated. It took the clerk (who was very nice) nearly 25 minutes to check us in to rooms we had booked on line. Once we got rooms, we proceeded down poorly lit hallways, dirty carpet. The rooms were relatively clean, but so ugly. The 'kitchen' area is nothing more than white plywood cabinets from... More

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
21 May 2013

Kelli - Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer, which is why I am concerned about the issues you mentioned. I apologize that we did not meet your expectations. Our goal is to attend to... More

1 review
5 of 5 stars Reviewed 21 April 2013 via mobile

This location was very clean and had an excellent staff, the rooms were well kept up and we had a pleasant stay. The freeway access and location is perfectly placed with multiple stores and restaurants in walking distance. Will defiantly be back for another stay in the future, thanks again for going out of your way and making my stay... More

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
25 April 2013

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. I am pleased to read the you enjoyed our location, the level of cleanliness at the property and that the staff was so accommodating. We look forward to having you come and stay with us again in the future! More

Pocatello, Idaho
1 review
2 of 5 stars Reviewed 18 March 2013

I read the other experiences and wonder if I stayed where they had. I was told my third party booking was a reason to expect less of a room; I was booked in a smoking room when I thought this was a non smoking hotel. The fridge was busted and some of our food spoiled. The bed was very hard... More

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Michael D, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
20 March 2013

Thank you for your recent review of your stay. In response to your feedback, I would like to start by apologizing to you for not meeting your expectations, our facility is fully renovated, and most of our rooms do have new mattresses, as well as new refrigerators. I am so sorry that we failed to provide you with one of... More

Honolulu, Hawaii, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 February 2013

I have stayed here multiple times now in the past two years. Sometimes a couple days, sometimes 2 weeks. No matter what time of the year or week, the hotel is always very clean and the great staff always willing to help and make your stay...Comfy & Happy. This location sits right off 91 frwy, so access to Orange, Riverside... More

Was this review helpful? Yes
See 4 more reviews by Kalani L for Yorba Linda
Michael D, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
22 February 2013

Thank you for your great review of our property. I'm glad that you enjoy our hotel and that our staff takes good care of you during your stay with us. Thank you for choosing Extended Stay America in Yorba Linda to be your home away from home. We look forward to your next visit with us. More

San Francisco, California
1 review
5 of 5 stars Reviewed 7 February 2013

stayed here for three days..their service was the best, everything looked so clean and neat from the outside and inside too even my room was perfect, comfortable bed, good selection on their tv channel. Their staff were so friendly and very helpful plus their affordable prices compare to other hotels around the area. Closer to the 91 freeway and their... More

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Michael D, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
13 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we made you feel at home. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Evanston, Wyoming
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 December 2012

This hotel is ALMOST perfect. It doesn't have a pool, if that's a deal-killer to you. Also, during my stay, they had just started to experiment with offering a continental breakfast and the pre-packaged muffins, coffee, and juice were certainly not as good as other hotel offerings. However, the rooms and beds were comfortable, quiet, the staff very helpful (despite... More

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
15 December 2012

Thank you for taking your time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case! It would, of... More

Los Angeles, California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 December 2012 via mobile

As an extended stay hotel, I assumed they would supply bathroom products like shampoo...not only no shampoo but no hair dryer either. I had to go to the front desk & request these items. A friend stayed in another room & had the same problem. The room was clean but other than that, I can't say anything positive about my... More

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Michael D, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
5 December 2012

Thank you for taking the time to write a review of your stay. I sincerely apologize that we failed to let you know that we have those items at the desk if needed. I am training the front desk staff to ensure that our guests are well informed to make sure this does not happen again in the future. I... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 October 2012 via mobile

Stayed here this past weekend with a friend, and boy were we disappointed!! Everything looked very nice from the outside, lobby looks great, but that was where it ended. There was only one guy helping guests with their needs in the lobby, took far too long to check in. We were told our room STILL wasn't ready even though it... More

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
18 October 2012

"I recently received a copy of your review of the Extended Stay America Orange County - Yorba Linda. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. As this hotel’s... More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 September 2012

I needed a place to say with my family (four total) in Yorba Linda, CA, and came across this place. While the location was just right, our stay ended up not being worth it. This might be a good option for people who want to stay for longer periods of time, as the hotel name indicates. But for one night,... More

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
21 September 2012

Jeff - We appreciate you taking the time to post a review about your stay at our hotel. I apologize that you were awoken by noise disturbances and that my staff was not receptive to you as a guest during your time with us. It is disheartening to hear that because of these things your stay was not 100% satisfactory.... More

Goodyear, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 August 2012

This was a pretty nice place and a great value. We visited the Nixon Library and this was close to the facility. Also, lots of food choices in the area which are in walking distance. Also, easy access to all those crowded freeways. Close to a shopping center too. We would definitely return to ESA for our next visit to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review
5 September 2012

It was very kind of you to take the time to publish such a positive review of your stay at our hotel. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice. It would, of course, be our pleasure for you to repeat your experience... More

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Additional Information about Extended Stay America - Orange County - Yorba Linda

Address: 22711 Oakcrest Circle, Yorba Linda, CA 92887
Region: United States > California > Orange County > Yorba Linda
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Yorba Linda
Price range (per night): INR3,999 - 4,888
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Orange County - Yorba Linda
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