From my arrival to my checkout it couldn't have been nicer. The staff was efficient and friendly and my room was spotless--as was the rest of the facility and grounds. I definitely will return here for any future trips to the area. The bed and room was very comfortable, the hotel conveniently located and the breakfast buffet well-stocked and refreshed... More

Me and my wife were having our wedding in the area recently, and we had many out of town guests coming in to attend. It was also Easter Weekend, and we had plans to celebrate that too. We decided to use RI in Westlake Village as the Hub/Home base for the festivities. What a great decision that was! The check-in... More

This Res Inn is more like a hotel – 4 stories with elevators and inside hallways. From outside it looks like an imposing fortress. Most things about this establishment are better than the usual Res Inn. First of all, the guy at the reception desk was unusually efficient, knowledgeable and articulate. He gave detailed, clear and complete answers to all... More

We had an enjoyable stay, and we plan to book at this hotel every time we're in the L.A. area.

We were in town for a family event and this was very convenient to everyplace we needed to go. I thought the buffet breakfast was mediocre at best. The room was comfortable and met all our needs. The staff were pleasant and very helpful.

A lovely hotel, which fitted our needs at its best! I like Residence Inns in general but this one was really outstanding. We got a nice one-bedroom room on the first floor (I don't like lower floors, but does not matter), perfectly decorated, with a small but fully functional kitchen. Just perfect for us. We also liked the lobby lounge... More

My sister lives in the Westlake Village area, and we typically stay in a hotel when we visit them on Thanksgiving weekend. This year we chose the Residence Inn. I stay in a lot of upscale hotels when traveling for business, and I was a bit apprehensive about staying in a Residence Inn. I would have preferred to stay in... More

Great place to stay! Staff was friendly and helpful. Breakfast was fantastic! Can not tell you how SUPER clean the whole room was. This was a great place to stay! Would stay again!

Checked in late almost midnight to a sold out hotel. Last room is handicapped room on ground floor with only king bed and sleeper sofa. Found hair in bathroom....found hair in linens when making up sofa bed. But the worst of it is the dripping water coming from ceiling fixture that will be my companion all night. Front desk says... More