Hotel is a little dated but pleasant and comfortable. Location is not close to the metro so u need to rely on organized tours or taxi
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Thank you for your review.
Jose does an outstanding job assisting guests with organizing transportation and tours.
Taxi service is available on-site and the MTA busess are located adjacent to the hotel on Santa Monica Blvd.
The hotel also has an Enterprise Rent-a-Car location on-site too.
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We stayed at the ramada plaza in dec 2011 and found it to be great. We were upgraded to a bigger room on arrival fat no extra charge and had a great concierge named Jose who couldn't be more helpful. It's central to most things and has a bus stop right out the front so u can go anywhere u...
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Thank you for your review.
We're happy you enjoyed your stay. Thank you for acknowledging Jose, he does an outstanding job for the hotel and its customers.
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I'm writing this because I can't sleep in my bed at the Ramada WeHo. The bed is comfortable, but the sheets have a stain on them, and random short black hairs. Ewww! I called the front desk and asked for new sheets. Yes, it's 10:30 at night, so I don't expect full maid service, but at least clean sheets. About...
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Thank you for your review.
I apologize for the problem you experienced with our linen.
The linen is usually excellent and we dont' experience problems with it. I will share your comments with our Executive Housekeeper and Laundry Supervisor to determine how this happen and to correct it from happening again.
For the health and safety of our guests, we...
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Very convenient as a base in West Hollywood. Parking and valet is super easy with turn-in on East and West bound Santa Monica Blvd.
Trader Joe's next door, restaurants, coffee shops, all in walking distance.
Rooms are a little bit grim and dark, but for a couple of nights it is a very good value and choice.
Front desk was...
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Thank you for your review.
Our location is excellent and very convenient to Trader Joe's, Starbucks, Wells Fargo Bank, restaurants, coffee shops, shopping and entertainment venues.
We are reviewing options concerning guestroom lighting as we sometimes recevie feedback regarding this matter.
We look forward to seeing you again.
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Every time I came home to LA I stay at this hotel. Great place and close to every thing. It is however time for a remodel....
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Thank you for your review.
We appreciate your repeat business and thank you for selecting Ramada Plaza Hotel.
The hotel underwent a complete renovated in 2009, however the hotel does conduct
regular property reviews and upgrades specific areas as needed.
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the hotel is in a great location with a starbucks next door which is nice. The hallway on the third floor seemed to be newly carpeted with a whimsical carpeting which fits the neighborhood. The room was okay. We had a 2 story loft king room. The lighting on the first floor was poor with just a floor lamp and...
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Thank you for your response.
Yes, the hotel has an excellent location. The room you were staying in was a 2 story loft suite.
The living room and bathroom are both located downstairs. This roomtype is very popular with the entertainment industry and families with children. The kids can sleep downstairs in the pullout sofa bed and the parents can...
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Right in the heart of gay West Hollywood. Starbucks around the corner. IHOP at 10 minutes walking distance. Trader Joe's next block, CVS at walking distance. The rooms are bit dark, definitely need more lighting. Out dated bath room with a small bath tub. Free wifi access is a plus. Bus stop is near by that makes it easy to...
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Thank you for your response.
The hotel is convenient to several retail outlets including: Traders Joes, Starbucks, Kitchen 24,
CVS, Koo Koo Roo's, Coffee Bean, and IHOP.
The hotel is currently reviewing the lighting scheme in some guest rooms due to comments
from our customers. The bathroom is a typical size with the standard amenities you would expect.
Our WiFI...
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As a family of four enjoying our first US holiday, we stayed here for 3 nights over Christmas 2011. We found the location to be excellent with nearby cafes, grocery stores and restaurants. Upon arrival we had been upgraded to a fasmily suite which comprised a lounge and kitchen area with a seperate bedroom and ensuite, which made our stay...
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Thank you for your response.
We're glad you enjoyed your stay in Los Angeles.
It sounds like the concierge staff took excellent care of you and your family.
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Had a King-bed loft suite for one night as a family of four, at the last minute booking rate of $199 on a busy weekend. The room was very clean, and looked quite new, but did not seem as big as the pictures at the Ramada website indicated. Plenty of hot water, and the AC/Heating unit was superbly efficient and...
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Thank you for your response.
The Ramada Plaza is good option for the greater Los Angeles area an is convenient to shopping, retail and restaurants.
The two story loft suite is a very unique roomtype in the industry as only a few hotels offer this type of product. The seperate living areas and the 2 large HDTV's are a very...
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Rude guest service, valet is not reliable, walls are paper thin, mildew in refrigerator, pubic hair on towels, cops and homeless outside property.
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Thank you for your review.
After further investigation, I can understand your frustration. You were charged for 1 night room after you had failed to cancel your reservation 24 hours in advance.
This is a standard policy for hotels around the world, but I can see how you may interpret this as being rude.
We are located in a very...
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