For my birthday, me and 2 girlfriends decided to stay at the Indigo on Oct 2nd and we were harrassed by the female owner. This is a family owned company so of course no one budged into an apology. The woman called me and my friends the B word, cursed at us and talked to us like children (we are... More

We stayed here about 4 years ago while they were remodeling. Remodel has been completed and it's beautiful. Rooms are spacious. Staff is courteous. Very good rates. Easy on and off the freeway. More

The entire family came out to LA for a wedding so we had 7 rooms. We had no problems with anything. Staff was nice. Free Breakfast. Rooms were cleaned everyday and was quite Pool area was great. Close to all attractions so if people are saying negative things about this hotel then they have a problem since we did not... More

The staff was terrible. No customer service at all. They watch you coming and going from your room and comment on your activities. In order to get a towel, you have to give them back a used one. There was no Continental breakfast, as advertised. Staying there ruined our trip. None of us were happy. Do yourselves a favor and... More

I read all the negative reviews here and the mixed reviews on Travelocity but the price was such that I just had to check it out. I asked to see a room before committing to stay and was very pleasantly surprised: it was lovely! Very clean and comfortable, with a fridge & microwave. The hotel is right on the San... More

Too bad there isn't a negative (i.e. -1 star) option for me to choose. Stay away from this nasty place that has zero customer service, unfriendly and rude staff. We arrived past midnight and the lady gave us the room key after checking in. As we get out from the car with 2 kids (an infant and a 3 year-old)... More

Rooms recently remodeled, still unfinished items in room: compound around light switches, no exterior door trim. We booked 2 kings but upon arrival they said they only had 1 room left, 2 queens and in the front of the hotel (on the freeway side). Traffic noise is very loud ALL night long. If you stay here, specify a room in... More

I booked this hotel as a 1 night stay during a recent business trip to West Covina using my bosses company credit card.... When I arrived I was overwhelmed by the smell of Incense in the lobby and found I had to pay for it on MY credit card. The card used to book on-line was just to "hold a... More

I made a reservation with them and had to cancel the next day due to unforeseen problems. I talked to a man there who at first couldn't find my reservation and put me on hold. Came back and asked my name again and said ok that it was done. I asked for a cancellation number, he informed me that I... More