I stayed here this past weekend and absolutely loved my experience. The hotel was very CLEAN, which is the first thing I want in somewhere I am sleeping. The staff were very polite when I called down and asked for more towels because I took three showers in one day. They had them to my room in minutes. Everyone that... More

This Holiday Inn was very clean, the rooms were comfortable, and a hot breakfast...what else could you ask. Well, let me tell you, the staff was exceptional, friendly, attentive, and what else, I just couldn't put my finger on it, but I felt there was something special there. Thank you for the experience.

This hotel had everything we needed. We had a room on the 1st floor with a king bed and jet tub. The jet tub was great for giving baths to our kids and they loved it. In the shower the curtain doesn't touch you! The toilet paper location was the only bathroom complaint I had. The room included a small... More

On February 6, 2012, I booked a reservation on line at the Holiday Inn Express Hotel & Suites in Watsonville, CA, for an overnight stay on March 7, 2012. Unbeknownst to me, I booked this room as an "Advance Purchase" rather than a conventional registration (i.e., putting up a credit card to guarantee a room that can be cancelled up... More

This hotel is a good hotel and is everything you come to expect from this brand. My room was nice and the bathroom clean. Although, my room was terribly dusty. Customer service was prompt and courteous. The salt water fish tank behind the counter is pleasant with the eal and the blowfish. Breakfast was good - for free. Not bad,... More

This hotel had everything we needed. We had a room on the 1st floor with a king bed and jet tub. The jet tub was great for giving baths to our kids and they loved it. In the shower the curtain doesn't touch you! The toilet paper location was the only bathroom complaint I had. The room included a small... More

I spent two nights at the Holiday Inn express in Watsonville. It was very clean and the staff were very helpful. I will return on my next business trip.

Thick, firm, cheap foam pillows are below the quality usually provided at HIE properties. A request for a feather or other alternative pillow was promptly addressed - with the delivery of yet another thick, firm, cheap foam one. But the property, rooms, and breakfast area were clean and well attended, and the property & staff fine overall.

The staff are what make this perfectly situated property worth the stay. My extremely late check-in made no difference to the enthusiastic clerk who gave me gold level service despite my no-level status complete with a bag of complimentary snacks! The hotel is right off the route 1 exit and across the street from the nicest supermarket in town as... More