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BEST WESTERN PLUS Trailside Inn

2785 Main Street, PO Box 759, Susanville, CA 96130-0759
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BEST WESTERN PLUS Trailside Inn
Ranked #4 of 10 hotels in Susanville
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    11
    14
    10
    4
    2
Date Rating
Long Beach, California
1 review
5 of 5 stars Reviewed 18 May 2012

The place was clean, classy and updated. It was hard to leave the room! You can tell a lot about a hotel by the lobby -- it too was extremely clean and nicely updated. People can always complain, but sometimes a great deal is just a great deal...

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Crescent City, California
2 reviews
5 of 5 stars Reviewed 1 May 2012

I really enjoyed my recent stay with the BW in Susanville. It was a great room with really good amenities. I think the staff is definitely top-notch, very friendly and accomodating. I will definitely stay here again on my next trip to Susanville!

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Vancouver
Senior Contributor
36 reviews 36 reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 26 March 2012

We got in late after a long day of driving on a roadtrip. Good location, just off the highway. The hotel was not full at all, but we were put in a room with a huge wet spot on the carpet near the sink - which had a heat fan on it. We were too tired toi request another room.... More

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Dirk Ellena, Owner at BEST WESTERN PLUS Trailside Inn, responded to this review
28 March 2012

Dear Guest, I'm excited to let you know about our state-of-the-art cleaning procedures. At our property daily, we use ultraviolet light cleaning wands. These UV wands kill all germs and completely sanitize all surfaces so that our guests can have peace of mind regarding the cleanliness of their accommodations. We also implement a deep cleaning program which is in addition... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 March 2012

We had driven from Las Vegas the day we stayed here and we were extremely tired when we arrived. I requested a quiet room and paid extra to get this request fulfilled. When we entered the room, it was obvious it had not been cleaned as unmade beds were the first thing we saw. So back to the office where... More

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Dirk Ellena, Owner at BEST WESTERN PLUS Trailside Inn, responded to this review
19 March 2012

Dear 1960Greeneyes, I am very sorry to hear of your experience at our property! We pride ourselves on our service and strive to provide a superior product. We are just about finished with the upgrading of 30 of our units with new granite and tile in our bathrooms; they look beautiful. We have installed new wood floors in many of... More

Rancho Cordova, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 February 2012

The front desk staff was really nice. The room was large and clean. The best part was the shower had the most amazing water pressure and they had nice, big, fluffy towels. I had an early appointment so I was unable to have any of the breakfast but the breakfast area in the lobby looked really warm and appealing. Would... More

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Santa Rosa, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

During our stay in Susanville, we were so happy that we stayed at the Best Western. The rooms were clean, comfortable, and modern with wifi and flat screen television. Great in-room luxuries included coffee machines, mini fridge and even a jacuzzi tub. After cruising the town and talking to the locals, all agree that no other motel in Susanville can... More

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Nevada City, California
1 review
5 of 5 stars Reviewed 19 October 2011

As a truck driver i stay at numerous hotels and i always look forward to a night at the Best Western in Susanville. The staff is very friendly and helpful, the rooms are always spotless, the towels thick, the coffee hot and strong, they have free yoga classes - and Dirk and Cassie, who manage it, are simply awesome people... More

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Redding, California
1 review
4 of 5 stars Reviewed 17 October 2011

Rooms are clean, staff are excellent. Enjoyed every stay.

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Sacramento, California
1 review
5 of 5 stars Reviewed 12 October 2011

We came up to Susanville to run the Bizz Johnson marathon. We stayed at the Best Western and it was perfect for our needs. They gave us connecting rooms so our kids had their own beds and we had privacy. The rooms were very clean and the beds were super comfie. They had a great free breakfast available early so... More

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Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 September 2011 via mobile

The rooms are nice and big. Lots of space to work in and for work gear. Unfortunately, a few inconsiderate smokers can really rain on your parade if you don't like smoke. All of the doors and windows face the walkways. So, if a smoker is disinclined to step away from his/her doorway he/she will totally infiltrate your room with... More

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Dirk Ellena, Owner at BEST WESTERN PLUS Trailside Inn, responded to this review
28 September 2011

Dear Ifurita, I am truly sorry for your experience with inconsiderate smokers. We are a 100% smoke free property and direct guests to step away from the building if they desire to smoke and to smoke on the lawn areas. Most of the time our guests honor this request. It is inevitable however that occasionally someone smokes right outside the... More

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Additional Information about BEST WESTERN PLUS Trailside Inn

  • Best Western Susanville
  • Susanville Best Western
  • Best Western Trailside Hotel
Address: 2785 Main Street, PO Box 759, Susanville, CA 96130-0759
Price range (per night):* INR4,306 - 4,921

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BEST WESTERN PLUS Trailside Inn
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