Traveled as a family of 2 and 2 children. Greeted by smiles and pleasant staff, from maintenance, front desk, housekeeping, etc. Close to 101 and Great America. Clean, spacious room. Flat screen, microwave and refrigerator. Impressive decor! Excellent WiFi connection! Our corner unit faced freeway, which did not bother us, it was peacefully quiet. Queen size beds were plush and...
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Wow! Your kind words have left us speechless! We are so thrilled that you enjoyed your most recent stay. It is our utmost goal for all guests to have a comfortable and pleasant visit, I will be sure to pass your friendly remarks onto the rest of our Staff. We thank you again and we hope to see you once...
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I stayed here on new years eve. We arrived at 6:30 pm and asked the front desk attendant for a good place to eat an ring in the new year. By the time we had unpacked she was already calling the room with reservations she had made for us. It was so helpful, especially since most restaurants were booked up....
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Thank you so much for your kind words regarding our Front Desk! It is our utmost goal to provide excellent customer service and for all guests to have a comfortable and pleasant visit, I will be sure to pass your friendly remarks onto the rest of our Staff. We thank you again and we hope to see you once your...
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Catherine at the front desk gave me 5-star customer service! She actively listened and was very accommodating in making sure that my stay was excellent. Catherine also signed me up for the ClubCarlson points program and explained the benefits and put them into action day one.
In fact, all the employees in the hotel were very friendly. The dining room...
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On behalf of Country Inns and Suites Sunnyvale, we thank you for your kind words regarding Catherine. She is a great asset to our Team and we are so pleased she was able to service you. It is our utmost goal to provide excellent customer service and for all guests to have a comfortable and pleasant visit, I will be...
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Our company had the pleasure of staying at your property. We experienced excellent service. Kathryn, the front desk addentant was very sufficient with giving information regarding surrounding activities. Brandon Weber was very courteous and helpful. These two individuals made our stay most pleasant. We look forward to staying at this property on a regular basis. We will recommend this property...
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We thank you for your positive feedback and kind words regarding our Staff. It is our utmost goal to provide excellent Customer Service and we are very excited you enjoyed your stay. Lastly, I am pleased to mention that we are now going through various room upgrades, which include new 32" LG Flat screen TV's, a more modern look to...
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The Country Inn and Suites in Sunnyvale is an excellent hotel - clean, comfortable and friendly. My room also included a rich complementary breakfast and I also tried the dinner at the bar which was very good.
Recommended.
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Thank you so much for the kind words, we are very pleased you enjoyed your recent stay at Country Inns & Suites Sunnyvale! We hope to see you again and we wish you well in your future adventures!
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The hotel was literally located next to the office that I came for a workshop training session for 4 days, so it was ultra convenient. It must be noted that it is absolutely essential to have a rental car if you plan to venture out since there is nothing within walking distance from the hotel in terms of stores and...
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We thank you so much for your feedback and are very excited you enjoyed your recent stay. We are very pleased you enjoyed some of our new additions which include the LCD flat screen TV's and refriderators and microwaves. On your next visit, we would love to provide you a newly renovated room to see how great the rooms look!...
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I have stayed here multiple times and just spent 9 nights. It is convenient to our Silicon Valley office. Great group of people working there, very friendly and helpful. The rooms are in the process of getting renovated with new carpeting, TV's etc and I expect it will be even nicer in the future. No disruption from the renovation at...
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Thank you for your kind words! It was pleasure having you as our guest and we do hope to see you again. Thank you for choosing Country Inns & Suites Sunnyvale!
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very friendly staff, very clean room, nice and quiet, they give you warm cookies at check in. this place is tucked away and hidden even though it's right off a main road. really enjoyed my stay
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We appreciate you taking the time to complete a survey regarding your recent stay with us. All feedback is welcome and appreciated. It allows us to know what we are doing well and what we can improve upon.
It is nice to see that you had a comfortable stay with us and that our employees were helpful and courteous. We...
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I always choose the Country Inn in Sunnyvale when traveling for work. The location is great bc it's right off the highway (but far enough from the highway so it's quiet) and close to Mountainview and Palo Alto. The breakfast is good and they offer travel cups to take your coffee to go. The service is good and they treat...
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Thank you very much for the kind words! Customer Service is our priority, and the recognition is greatly appreciated! We thank you for your feedback and ideas to improve our operations. It's surveys like yours that helps us better serve our guests. As you mentioned, we are now going through various room upgrades, which include new 32" LG Flat screen...
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The beds are so comfortable and the breakfast is so good. The staff are friendly and helpful. We stay there with our baseball team when we play there and everyone loves it. The boys enjoyed the pool this time. We will most certainly stay there when we are in the area which happens on the 10th of this month. Thank...
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Many thanks for the kind words! We are so pleased to have you as one of our frequent guests and we'll see you again soon, have a great week!
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149 Reviews
132 Reviews
