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Days Inn & Suites Sunnyvale

2.5 of 5
504 Ross Drive, Sunnyvale, CA 94089 (Formerly Sundowner Inn)
Hotel amenities
Days Inn & Suites Sunnyvale
Ranked #30 of 36 hotels in Sunnyvale
2.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
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Date Rating
California, United States
1 review
1 of 5 stars Reviewed 2 May 2012

I had a bad experience that probably won't be as bad for you. But there are some things to be aware of. I definitely will not stay here in the future. I got in real late on a Sunday night. Monday morning heading to my car, I see one cop car stationed in the parking lot and another patrolling the... More

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Carlsbad, California
1 review
1 of 5 stars Reviewed 10 February 2012

large room, but stained old furniture. Reservation said sofa bed, but it wasn't. bathroom smaller than a closet. Breakfast unedible!. Rubber eggs, old canned pineapple, no flavor coffee, ect.

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1 review
1 of 5 stars Reviewed 29 January 2012

POUNDING bass from the Sunrise Room. I live more than two streets away, yet the walls everywhere inside my home are often pounding during the weekends from parties going on at the Sunrise Room at the Sundowner Inn. FROM MORE THAN TWO STREETS AWAY. Weekend after weekend after weekend. I have a really bad cold as I am writing this... More

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sacramento
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 November 2011
2
people found this review helpful

I am not sure where to begin!! I booked the room through Hotwire...I usually stay at 4 star hotels & this is the very reason as to why!! I checked into hotel, to take my kids to great America !! I would like to first start with the smell in the room...stale, stinky room, maybe cigarettes, I'm not sure..BUT hit... More

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San Luis Obispo, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 October 2011
2
people found this review helpful

The Sundowner Inn is a great place to stay, as far as the rooms and location. The staff were great at check-in, but totally unresponsive after checking in. My blow dryer was not working on the first morning and when I called to the front desk, she said she would send maintenance up. I asked for her to send a... More

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CHANDRAKANT SHAH, Owner at Days Inn & Suites Sunnyvale, responded to this review
24 October 2011

Thank you for your kind comment on our facility, I am sad to hear the staff did not get you the hair dryer when you needed it. I will personally make sure this is a topic of discussion this week in the staff training meeting. Meeting your expectations is a priority. More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 19 October 2011
3
people found this review helpful

This place is disgusting! I went to my room and sat on the bed figuring out I need to get to the marriot, Sheraton,....wherever, and the headboard falls off. Maintenance comes and re-hangs...yes I said that right. Hung my suit and hangers were taped with packing tape. The alarm clock? I think they bought it in my grandmas garage sale.... More

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CHANDRAKANT SHAH, Owner at Days Inn & Suites Sunnyvale, responded to this review
24 October 2011

At the Sundowner Inn we strive for affordable room rates and a happy guest experience. I regret we did not meet your expectations. We are currently upgrading and improving our room amenities. I do thank you for your feedback. More

Los Angeles, California, United States
1 review
3 of 5 stars Reviewed 3 October 2011

The location was extremely convenient. The room was big and seemed clean. If you're just staying for the night and plan to get up early I'd recommend. If you want to sleep in, maybe you should ask for a room as far away from the lobby as possible. Starting at 7 am on Sunday there was not only noise from... More

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CHANDRAKANT SHAH, Owner at Days Inn & Suites Sunnyvale, responded to this review
17 October 2011

Thank you for your comments on your clean room. I appreciate your time and your feedback regarding our housekeeping staff, all comments help us to consistently improve our guests experience. Many thanks! More

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 20 September 2011
7
people found this review helpful

Step 1: check into hotel Step 2: sit down on bed (leaning back onto headboard) Step 3: Wait 15 minutes Step 4: Watch the bedbugs crawl out from behind the mattress and the headboard Step 5: Get the **** out of there Step 6: Post a review at Tripadvisor

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See 4 more reviews by roger d for Sunnyvale
Murphy, Oregon
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 August 2011
4
people found this review helpful

Pros:Great location Good price Cons: Unfriendly staff Bad breakfast Being woken up every morning at 7am by someone with a leaf blower

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CHANDRAKANT SHAH, Owner at Days Inn & Suites Sunnyvale, responded to this review
24 September 2011

I am saddened to hear of your concerns, we are grateful you gave us the opportunity for your lodging needs and saddened we did not meet your expectations. Your comments make us better, I have added additional staff training to make a better experience. Thank You again, I hope you will give us another try in the future. More

Sunnyvale, California
1 review
3 of 5 stars Reviewed 25 July 2011

I've stayed here a few times in the past couple of years. It used to be very rundown and was often nearly empty of guests. The past couple of times I've stayed here the hotel has been nearly full and they have done a bit of work on improving the guest rooms. The staff is Much Better than in the... More

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CHANDRAKANT SHAH, Owner at Days Inn & Suites Sunnyvale, responded to this review
24 September 2011

Our hotel team is constanly working to improve the guest experience at the Sundowner Inn, thank you for your comments. Safety and security are very important to us! More

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Additional Information about Days Inn & Suites Sunnyvale

  • Sundowner Hotel Sunnyvale
Address: 504 Ross Drive, Sunnyvale, CA 94089 (Formerly Sundowner Inn)
Price range (per night):* INR3,691 - 5,256

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