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All 51 Santa Cruz hotels

Pacific Inn Santa Cruz

2.0 of 5
330 Ocean Street, Santa Cruz, CA 95060 (Formerly Hotel PURE Pacific Inn)
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Pacific Inn Santa Cruz
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51%
Ranked #31 of 51 hotels in Santa Cruz
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84 reviews from our community

    Trip type
Traveller rating
    20
    21
    13
    9
    21
Date Rating
Brooklyn, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 16 June 2013 NEW

Do not trust the reviews. It was so horrible (cigarette burn holes in floor and tables, moldy stench, old and disgusting furniture). We live in San Francisco and booked 2 nights stay. Upon arrival (in a bad part of town), we knew that we had made a mistake. The young boy at the front desk showed us another room and... More

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pacinn, General Manager at Pacific Inn Santa Cruz, responded to this review
18 June 2013

Thank you for your feedback. I am so sorry your experience was not what you were expecting. We are currently working to improve our hotel. We installed new carpet in all or our rooms last month, new flat screens, and have new furniture on order. I would welcome your call anytime to discuss how we can be of better service... More

Sunnyvale California, United States
1 review
5 of 5 stars Reviewed 4 June 2013

Philis is a sweetheart. My son and I feel safe and welcome in her Inn. We are defiantly going to stay her again as soon as possible. Recently remodeled so everything is clean and fresh. I including the carpet. The pool is always in great shape too.

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1 review
4 of 5 stars Reviewed 30 April 2013 via mobile

We stayed at this hotel couple of nights ago, it was so confortable that we felt like home, staff is really kind and room was perfectly clean, ay breakfast we has some goodies freshly baked, we had sich a grat time, location is great, about 15 minute walking from boardwalk and downtown areas... Great experience.... Definitely great place for families..... More

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Rohnert Park
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 27 April 2013 via mobile

I saw the reviews before I came. So i called the hotel to ask if they were aware of this and the manager told me that they had fixed all the problems. She sounded really sincere. But, The bad neighborhood, I'm suffering from it right now. Music blasting from a car parked for the last couple of hours outside our... More

Was this review helpful? Yes 1
pacinn, Manager at Pacific Inn Santa Cruz, responded to this review
1 May 2013

Thank you so much for submitting your feedback. It is important that we hear from our guest, about their stay. I do apologize for the noise during your stay. We are working with the management of the apartments next door to help us maintain a peaceful stay for our guest. We take your concerns very seriously and make every effort... More

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1 review
5 of 5 stars Reviewed 21 April 2013

I could see from previous stays that there has been definite improvements made to the rooms. I also met a new manager. She was very helpful, informative and knew the area well. I would recommend this hotel to any traveler, especially those with children or pets. I really liked the enclosed pool and spa.

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Fremont, California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 10 March 2013

After growing up in the Bay Area, attending UCSC and living in Santa Cruz for 5 years, I had never actually stayed in a hotel/motel/inn in Santa Cruz. Looking for a quick weekend getaway, we drove up on a Saturday night after choosing this place based on the thumbnail pic in their profile (the majestic Spanish-style architecture). While a lovely... More

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Redding
1 review
5 of 5 stars Reviewed 8 March 2013

When an establishment is lucky enough to have a loyal customer, that customer should be valued and treated with respect. Apparently this is not a policy of Pacific Inn in Santa Cruz. For over a decade we have chosen them to stay with. We are a quiet family and we spend $3-$4000 annually with them. We leave the room clean... More

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pacinn, General Manager at Pacific Inn Santa Cruz, responded to this review
3 June 2013

Dear Loyal Customer, Please allow me to introduce myself, I am Philis Byrd, the new General Manager at Pacific Inn Santa Cruz. I understand that you were not treated with the respect that was due you on your last visit. May I please apologize on behalf of the Inn for that. I hope that you consider coming back to our... More

Napa, CA
1 review
3 of 5 stars Reviewed 3 February 2013

If you're okay with homeless, drug using, disheveled, young men being in the room next door, than this is the lodging for you! We were kept awake by loud voices in the hallway, shady characters hanging around the parking lot and a general sense of unease as we watched men in their late teens coupled up and paying cash with... More

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Bakersfield, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 January 2013

Having to travel with a pet for the first time it was hard to find a good place to stay in Santa Cruz. Thankful we found the Pacific Inn. Not only was the price right so was the inn! Clean and very friendly. The hot tub was a bonus. We'll be staying here very time we're in Santa Cruz!

Was this review helpful? Yes 1
Elk Grove, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 November 2012

I have been going to pacific Inn for many years and have felt safe. The rooms are clean and the staff are great and helpful. The price is good and not to expensive also it is not so far form the beach and boardwalk. I have never had any complaints about this Inn and will go back again .

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Additional Information about Pacific Inn Santa Cruz

Also Known As:
Pacific Inn Santa Cruz Hotel
Pacific Inn Santa Cruz Hotel Santa Cruz
Hotel International Pacific
Address: 330 Ocean Street, Santa Cruz, CA 95060 (Formerly Hotel PURE Pacific Inn)
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Beach Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotels in Santa Cruz
Price range (per night): ₹5,648 - ₹17,462
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Our Mediterranean-style hotel in Santa Cruz Pacific Inn is just blocks from the boardwalk and Santa Cruz Beaches. Choose from several accommodation options with high-speed wireless Internet access, microwaves, refrigerators and premium cable TV. For added luxury, we also have an enclosed heated swimming pool, Jacuzzi and Sauna. Enjoy the extended complimentary continental breakfast to start the day. ... more   less 
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