The motel was nice and a little pasted, but our room was clean and big. We only stay for one night. The service was welcoming.

Motel quality. Greeted a the office by a strong smell of cigarette smoke, not very inviting and sets the tone of the place. Rooms are small and tired, in need of remodelling. The sheets and bathrooms were clean but everything else seemed dirty or unkept. You can barely be in the bathroom and shut the door at the same time... More

Bed bugs found on bottom of top mattress (dead) in Rm# 107. Smelled of smoke, bleach, & pets even though we requested non-smoking room with no pets. Dusty and dirty (needed vacuuming under all tables and bed headboard where dust caked) - Definitely Not worth $80 per night. AC unit / furnace had strong musty smell / odor and didn't... More

The service was excellent the staff were friendly and helpful. The jacuzzi /spa was lovely and hot and the heated pool was fantastic whilst waiting for our washing. The room was very small only suitable for couples. we had 2 teenagers and a lot of luggage which was too cramped for 1 room. the bathroom is extremely tiny too. There... More

A Mediterranean style, pet friendly motel with the charm of an inn. The owners are very friendly and have always welcomed us like we were visiting their home. The property is clean and well maintained, and very safe for those late night walks with the dog. We have stayed there frequently and always get rooms with a king bed. Our... More

This hotel is not worth fifty a night. Long dark hair in and around clean bath tub.... 3 pillows on each bed ..flat crappy pillows. Tiny room for what I paid...noisey...herion bust down the block first night I was there...not the hood to take evening stroll.... not even note pad or pen..the tile in halls the nicest thing there.. there... More

I decided to spend a night in Santa Cruz on my way to San Francisco. Dianne checked me in and was warm, welcoming and happy to answer all of my questions. The rooms are dated, but clean and comfortable, and they have smoking rooms. Rooms also have fridges, microwaves and wi-fi. Pool and hot tub are in the center of... More

The owner/manager welcomed us to the hotel as though it were his home. We stayed 2 nights, my daughter and I, and wished we could have stayed longer. Something about the feeling of the place. It is old, but decorated in a lovely motif, and well-kept. A non-intrusive but very watchful front desk. Lovely breakfast, simple, but fulfilling, not a... More

We went to see the Eddie Money concert in Santa Cruz on 08/26/2011 and we knew we would be spending the night so I found Pacific Inn on Google. After I reserved the hotel, I was unsure because I read the reviews afterward. I told my husband about some of the reviews but by the time we wanted to cancel,... More