Wow, where do I start. Ok, this is the property on 1015 Ocean blvd, not to be confused with the other location further north. I called them directly to book this room mainly because they were referred to me by another hotel. I had my little dog with me and needed a place that accepted pets. When we got there... more

Asked for a room to be held saying would arrive in 5-10 minutes. Had an accident enroute and called to say we were unable to stay in Santa Cruz. Even though it was a holiday weekend and the property coul easily have sold the room to another traveler, they refused saying "it was in the computer and they could do... more

when to santa cruz for a weekend with family and kids. the room was ok until my husband was smoking outside the room, it said no smoking, could not smoke in room even if it was smoking, my daughter has bad asmasa the lady from the office came out and saw me pick up my son's cap and throw it... more

we rented a room for labor day weekend there because every where else was full . well as soon as we got in to the room i wanted to give my two young daughters a bath the tub was very filthy.i went to the receptionist and told her she handed me a windox bottle and a rag to clean it.... more

The National 9 Motel is quite possibly the worst place on Earth. I was eaten alive by bedbugs at the National 9 Motel. I woke up with over a dozen welts between 1 and 3 inches long after I spent the night at the National 9 Motel. The room at the National 9 Motel looked clean but had a very... more

Checked in and found that the room hadn't been vacuumed very well. Found fingernail clippings by the bed. Lots of hair in the drain pipe of the shower. The maid had entered the room before we had checked out while we were gone and changed the bed. I was very upset because I had left valuables in the room and... more

Here is what happened: My son and I flew into San Jose from Portland, Oregon with the plan of staying one night in Santa Cruz...then driving Big Sur.... and staying in Santa Barbara for a few nights. My son is 8 years old and thinks every motel room is the most exciting thing ever..but even he was ready to get... more

The National 9 Santa Cruz is a great place to lay your head.Great value,and beautiful rooms.I would definatly stay again. more

My wife and I stayed at this hotel for a weekend getaway. We were extremely pleased. It's location is perfect and the staff was wonderful.The rooms were very clean and comfortable. The price was reasonable as well. We would definately recommend this hotel and come back to stay here again! more