This hotel was very convenient. We had a nice view of the Boardwalk and ocean from our third story room. The room was clean but a little run down. It was a little loud when people were outside in the center court but it's Santa Cruz and you go there to have fun. Usual breakfast provided in the morning which... More

For starters, this hotel's customer service is superb! Being unfamiliar with the area, I called the hotel a few times to ask questions. Each person that I spoke with was extremely polite and helpful. The check-in experience was no different. The Carousel Motel is steps away from the main entrance of the boardwalk. Talk about convenience!! The (included) continental breakfast... More

Our family has stayed there many times and the staff is always very courteous and attentive to our needs - we do stay other places too as there is no pool, hot tub or room service but this motel is actually a great place with smaller kids - you have views of the ocean and boardwalk from I believe every... More

We have stayed at Carousel Motel many times over the years. Check-in was extremely welcoming. Door key was a challenge, but we had immediate assistance. Our room was clean. It is very convenient to return to our room several times while playing at the beach boardwalk. The coffee and light breakfast that is provided was enough to get us started... More

The first thing I want to say is how pleased I was with the staff. They were all very kind and seemed happy to have us there. I also want to note that two service employees were very gracious to us and I wonder if that was representative of how they treat their employees - they list everyone's name on... More

I was very disappointed, as I paid 219.00 for less than 20 hours, as your check in is 3:00, we waited until 3:10pm. and check out is 11:00am. That was ridiculous, plus no a/c and the room was very humid. I tried to open the window, but window locks were broken and not staying open, wall paper peeling, jacuzzi was... More

Hey this is not hte Ritz, not even close. But it is close to the beach and all the action on the Boardwalk. We went over hte 4th of July and we had a second floor room facing the beach. We got to watch the fireworks being set off (illigally but still fantastic) from our room. The room was clean... More

We weren't sure of staying this close to the boardwalk; I had heard that it could be very noisy. They had a great Boardwalk package deal that made it easy to give it a try. I found the rooms to be of decent size, clean, well stocked with towels & the usual motel amenities. It appears the motel has had... More

Perfect spot to stay for the money and right across the street form the Boardwalk. We would stay there again.