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Paradise Inn By The Beach

1.5 of 5
311 2nd St., Santa Cruz, CA 95060
Hotel amenities
Ranked #49 of 52 hotels in Santa Cruz
2.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    1
    4
    5
    6
    26
Date Rating
Fairyexplorerlu
London, United Kingdom
2 reviews
3 of 5 stars Reviewed 11 January 2012

I understand this hotel has been taken over since the 'creepy wife' some people have experienced The new owner was helpful and pleasant enough. The hotel itself does need some repairs and general improvements, but the room was clean and we didn't have any problems whilst we stayed there for 3 nights. The rates were OK although similar prices to... More

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Bignastysr
Fresno
Senior Contributor
29 reviews
18 helpful votes
1 of 5 stars Reviewed 3 August 2011
4
people found this review helpful

The pool had murky, cold, dirty water and I could not let my kids swim in it. (See pics) Regarding the room, the bathroom window had mold and did not lock, the phone had no information on it concerning how to make calls even in an emergency, the carpet was torn, the heater made banging sounds when it turned on... More

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gummybear06
1 review
2 helpful votes
1 of 5 stars Reviewed 2 August 2011
2
people found this review helpful

This is by far THEE MOST DIRTIEST, NASTIEST, RUDEST, AND CREEPIEST place I have ever stayed at. So much for just a place to sleep but me and my bf couldn't even sleep in that dump,when I checked in I literally started to cry because of how horrible it was, and they wouldn't give me my money back. I honestly... More

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sarahmerri
Leeds, United Kingdom
Reviewer
5 reviews
7 helpful votes
2 of 5 stars Reviewed 19 July 2011
3
people found this review helpful

Stayed here for one night on our way travelling up the coast. The inn is located a block away from the beach. Parking was a little tricky given that all the cars are jammed in and its on a very steep hill. The owner is a lil strange. Whilst checking in he took our phones and had a look and... More

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roseavila
Pacific Grove, California
1 review
2 helpful votes
1 of 5 stars Reviewed 4 July 2011
2
people found this review helpful

This place is the worst hotel there could be! The room smells like bodily fluids and the room feels really humid, where your unable to sleep in. Pillows are worn out. Parking is a joke! We spent 30 minutes trying to find parking! After that we spent another 30 minutes checking inn. They ask for an ID, Credit Card, and... More

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Kamalesh Patel, General Manager at Paradise Inn By The Beach, responded to this review
5 July 2011

Dear Roseavila, I would like to take a moment and apologize for your unpleasant stay. We take pride in the cleanliness of your rooms. We also take much pride in our customer service and want to make sure all our guests have a great stay. The City of Santa Cruz - requires all places of Lodging to ask and verify... More

Jlplove
San Ramon, CA
1 review
3 helpful votes
1 of 5 stars Reviewed 25 January 2011
3
people found this review helpful

We were at the boardwalk and had too much to drink and needed a place to stay. This play was right across the stree tand we paid $100 to stay the night so we didnt have to drink and drive. We were better off taking our chances sleeping in our car! This place was awful, the toilet had backed up... More

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Kamalesh Patel, General Manager at Paradise Inn By The Beach, responded to this review
9 April 2011

I would like to take a moment and apologize for your experience at the Paradise Inn. I know there are no words I can say that will make you less disgusted in us. All I can say is that as of February 1st 2011, I have taken over as General Manager. And as the new General Manager we have a... More

Elie1_2_3
Lodi, California
1 review
1 helpful vote
2 of 5 stars Reviewed 29 September 2010
1
person found this review helpful

The one and only thing that i did like was the location it was one black away from attractions and beach. Parking can get expensive so I specifically looked for a place with in walking distance, however I would have likely stayed somewhere else a little nicer if i had known parking was free when we went. The hotel even... More

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Kamalesh Patel, General Manager at Paradise Inn By The Beach, responded to this review
9 April 2011

I would like to take a moment and apologize for your unpleasant stay at the Paradise Inn. As of February 1st, 2011 I have taken over as the new General Manager of the Paradise Inn. Even though we are a budget property, my standards are much higher. Though we do not deserve your understand or business, I would like you... More

OurManInAmsterdam
München
Senior Reviewer
6 reviews
4 helpful votes
1 of 5 stars Reviewed 27 September 2010
1
person found this review helpful

Don't even know where to start... Guy at check-in told me to come back again later, because he isn't working there?! Handed me over the keycards though. Room door was broken and needed to be kicked hard to get open. As the big wide gap between door and lock suggested this door got kicked at often. We decided to leave... More

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Kamalesh Patel, General Manager at Paradise Inn By The Beach, responded to this review
9 April 2011

Dear Paradise guest, I would like to apologize for your unpleasant stay at the Paradise Inn. As of February 1st 2011, I have taken over as the new GM of the property. I know there are no words that I can say that will make you feel better about your stay, and I am sorry about that. Since I have... More

RunnerReno
Reno
2 reviews
2 helpful votes
1 of 5 stars Reviewed 26 July 2010
1
person found this review helpful

We booked the room for two nights and ended up leaving after one, horrible, night. The guy at the front desk said we could cancel the next night...but no refunds. Unacceptable. He told us he would have the hotel manager contact us...which never happened. I immediately called my credit card company and disputed the charges. The room was aweful: garbage... More

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Zoomzy
Los Banos, California
2 reviews
1 helpful vote
1 of 5 stars Reviewed 25 July 2010
1
person found this review helpful

I'm trying to think of where I should even begin. I traveled to Santa Cruz with my mother by bus. We were told that our room would be ready by three. When we arrived at the Santa Cruz bus station, we called the hotel to let them know that we would be there soon. They wouldn't call a cab for... More

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Paradise Inn By The Beach Also Known As

  • Paradise Hotel Santa Cruz
  • Paradise Motel Santa Cruz
Address: 311 2nd St., Santa Cruz, CA 95060

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Paradise Inn By The Beach
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