The pool had murky, cold, dirty water and I could not let my kids swim in it. (See pics) Regarding the room, the bathroom window had mold and did not lock, the phone had no information on it concerning how to make calls even in an emergency, the carpet was torn, the heater made banging sounds when it turned on... More

This is by far THEE MOST DIRTIEST, NASTIEST, RUDEST, AND CREEPIEST place I have ever stayed at. So much for just a place to sleep but me and my bf couldn't even sleep in that dump,when I checked in I literally started to cry because of how horrible it was, and they wouldn't give me my money back. I honestly... More

Stayed here for one night on our way travelling up the coast. The inn is located a block away from the beach. Parking was a little tricky given that all the cars are jammed in and its on a very steep hill. The owner is a lil strange. Whilst checking in he took our phones and had a look and... More

This place is the worst hotel there could be! The room smells like bodily fluids and the room feels really humid, where your unable to sleep in. Pillows are worn out. Parking is a joke! We spent 30 minutes trying to find parking! After that we spent another 30 minutes checking inn. They ask for an ID, Credit Card, and... More

We were at the boardwalk and had too much to drink and needed a place to stay. This play was right across the stree tand we paid $100 to stay the night so we didnt have to drink and drive. We were better off taking our chances sleeping in our car! This place was awful, the toilet had backed up... More

The one and only thing that i did like was the location it was one black away from attractions and beach. Parking can get expensive so I specifically looked for a place with in walking distance, however I would have likely stayed somewhere else a little nicer if i had known parking was free when we went. The hotel even... More

Don't even know where to start... Guy at check-in told me to come back again later, because he isn't working there?! Handed me over the keycards though. Room door was broken and needed to be kicked hard to get open. As the big wide gap between door and lock suggested this door got kicked at often. We decided to leave... More

We booked the room for two nights and ended up leaving after one, horrible, night. The guy at the front desk said we could cancel the next night...but no refunds. Unacceptable. He told us he would have the hotel manager contact us...which never happened. I immediately called my credit card company and disputed the charges. The room was aweful: garbage... More

I'm trying to think of where I should even begin. I traveled to Santa Cruz with my mother by bus. We were told that our room would be ready by three. When we arrived at the Santa Cruz bus station, we called the hotel to let them know that we would be there soon. They wouldn't call a cab for... More