I spent one night at this hotel (while attending a family party nearby) with my adult daughter and 91-year-old mother. The front desk staff was friendly and hospitable, the complimentary breakfast was better than average, the room was adequate for the three of us, and the room was spotless. My error though - I failed to reserve a handicapped room,... More

I chose this hotel after doing research and I think I made a prefect choice. It was close to downtown, the wharf and for a late night snack there was a Denny's right next door. The complimentary breakfast had a good selection and great coffee! Other reviews had said the location was disappointing because of homeless people..but that wasnt a... More

I wanted to do something special for my sister's birthday, so treated her to a night at this hotel. Was I ever happy to hear what a great stay she had! Based on her experience, the service was excellent. The room was clean and very comfortable. The complimentary breakfast was generous, with plenty of choices. The location is right off... More

We stayed here on a gorgeous December day and were somewhat disappointed. The staff was great - at check-in and check-out. The location was disappointing in that it seemed to be in the main flow of homeless people drifting through and begging. We'd heard Santa Cruz was this way but to be confronted getting out of your car in the... More

I stayed here while on business in the Santa Cruz area. My stay was booked for 3 nights but I ended up extending my stay to 5 nights. The hotel is very nice, rooms were clean and quiet and the bed was very comfortable. The staff was very friendly and helpful. I would stay here again for sure. More

Checked into the Hampton Inn this afternoon (second stay here) and, as usual, can count on Hampton Inn quality and cleanliness of Hilton properties. What makes the property so special is the staff. Jason, greeted me on arrival and was so helpful with directions and recommendation. Samantha, night staff is just really exceptional as well. As they noted, the hotel... More

Large rooms with a good bathroom. In the room was a refrigerator and microwave. The staff was very pleasant, and the room was kept clean. They have a good breakfast included in the room rate. Lots of free parking. More

I had read some poor reviews on this hotel but chose to stay anyway because of the price and location. I am so glad I did. It was clean and comfortable, with a cute little indoor pool and hot breakfast in the morning. The staff were friendly and the location was good. I was very pleased with this hotel and... More

Went in not thinking much. The facility is small and right next to Dennys, which at times can get sketchy, but truly if you are going to be on Ocean I'd rather be closer to the 17 than the other direction at night time. The inside was very clean and little concept like embassey suites with the open area in... More