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All 15 Santa Cruz B&Bs / inns »

Lanai Lodge Santa Cruz

2.0 of 5
550 Second St, Santa Cruz, CA 95060
Hotel amenities
Ranked #12 of 15 Santa Cruz B&B and Inns
2.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    2
    2
    4
    2
    7
Date Rating
ghengi
Ottawa, Canada
Contributor
16 reviews
4 helpful votes
2 of 5 stars Reviewed 14 October 2011
1
person found this review helpful

we stayed in a family suite with 2 beds and a pull out couch Pros: It was clean No bed bugs or critters around Great location Cheap Cons: The sofa bed was broken The free wireless is not available If you had the window open, it was pretty noisy from the cars driving by The office had a really strong... More

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guestoflanai
none
1 review
1 helpful vote
1 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

First we found the wifi was broken Then we found the phone was broken Worst of all, when my guest came home after office hours of 10pm, rather than call me on my cell since their room phones don't work, they called the cops for him knocking on the office door and trying to get in. Never again. Housekeeping is... More

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ArnaudBONNET
Indianapolis, Indiana
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

Clean and convenient hotel, near beaches, restaurant and deck. Nothing special but nice to spend time with friends. More

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Tim T
Fresno, California
1 review
1 helpful vote
4 of 5 stars Reviewed 22 September 2011
1
person found this review helpful

i was there for a weekend, i asked to check the room and the person obliged and showed me the room. great location, good service, and was not expensive like others. GOOD DEAL!!! i had great sleep, no small creatures to worry about. More

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tallpeach
california
2 reviews
3 helpful votes
1 of 5 stars Reviewed 18 July 2011
2
people found this review helpful

Never ever stay here. BED BUGS!! Bad service, construction upstairs all night and the owner would not comp us for anything due to the bugs. It was the worst place I have ever stayed in. I wouldn't recommend this place to my ex husband. More

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Krista8512
South Lake Tahoe, California
2 reviews
2 helpful votes
5 of 5 stars Reviewed 8 April 2011
2
people found this review helpful

We just had to get out of Tahoe and the snow. I was familiar with this hotel from about 15 years ago and thought we'd try it again. New owners were super nice to us. The rate was super cheap but all we needed to do was sleep for the night after taking in the wharf and Cliff Drive. Walked... More

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deanthedude
london
Reviewer
3 reviews
4 helpful votes
1 of 5 stars Reviewed 7 November 2010
2
people found this review helpful

Stayed one night in this dump. When we got up in the morning,we discovered a used syringe under the bed!!! We told the 'manager' about this and he just said he would sack the cleaner. We asked for a 25% refund and he refused us,telling us his boss was in New York. We asked him to call his boss but... More

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honeybee109
Jacksonville
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 24 October 2010
2
people found this review helpful

My husband and I had to stay here for 6 weeks for work. The owners are incredible friendly and have great rates to boot. The rooms may not be new and clean to some but the housekeeping does an amazing job. Great location for the whark, boardwalk and a nice sunset walk on Westcliff. More

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bob32763
Murphys, California
1 review
2 helpful votes
1 of 5 stars Reviewed 15 July 2010
2
people found this review helpful

If you are into mold, hair all over the place and a stink like my workboots, this is the place to stay. Son has allergy to mold. Asked for my money back. Was told no. Terrible, Terrible place. Thieves. More

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flansy
San Francisco
Contributor
16 reviews
35 helpful votes
1 of 5 stars Reviewed 23 April 2010
3
people found this review helpful

I had an absolute terrible experience with this hotel. When I tried to call and alter my reservation with the actual physical hotel, although I was within the time frame they state that one can alter their reservation, I was told they would not honor this. I booked through an online company (not the Magnuson group, they're actually great), so... More

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