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Quality Suites John Wayne Airport


Hotel class 2.5 of 5
2701 Hotel Terrace Drive, Santa Ana, CA 92705
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70% Recommend
4.0 of 5 stars 50 reviews
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2 of 5 stars
PVic01   3 contributions
Los Angeles
11 Jan 2010 | Trip type: Couples

My boyfriend and I decided to get away for a night and stay at this hotel. We had stayed here once before, where they had overcharged him for his room, but we figured it was just an honest mistake, as they quickly refunded the extra around $250 that they had charged. Since the rooms are pretty decent and it is... more

Management response from
managerSantaAna, manager

Dear PVic01, Thank you for taking the time to write a review about your recent stay at the Quality Suites John Wayne Airport. At the Quality Suites, we strive to provide the best customer service possible to our guests at all times. I am sorry we were unable to do that for you. At check in, we inform guests of...

LOVED IT!
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5 of 5 stars
Jends123   1 contribution
Las Vegas
20 Dec 2009 | Trip type: Family

This is by far one of the best hotels we have ever stayed in. There were two rooms, so we could put the kids to bed and stay up late in the other room. No more having to go to sleep when the kids do! The hot breakfast was amazing and served to our liking! The rooms were clean and... more

Management response from
managerSantaAna, Front Office Manager

Dear Jends123, Thank you for taking time to write a comment about the Quality Suites John Wayne Airport. We are delighted to see that you enjoyed your stay and all our accommodations met your needs. Once again, thank you for writing a comment and staying with us. We hope to see you soon.

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5 of 5 stars
travlr45   1 contribution
Reno/Tahoe, Nevada
25 Oct 2009 | Trip type: Business

I have stayed here about five times in past two years and it's always been nice. The lobby slow ceiling fans kind of remind me of Casablanca, the pool is centrally located and always has guests there and the terrace tables in the aftternoons, the rooms have the suite layout with a front room and back bedroom, and the carpeting... more

Management response from
managerSantaAna, Front Office Manager

Dear Travlr45, Thank you for taking time to post a comment about the Quality Suites John Wayne Airport. We are delighted to see that you enjoyed your stays. At the Quality Suites we strive to provide the best service possible. Once again, thank you for taking time to write a comment and we hope to see you in the near...

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3 of 5 stars
belyeu   2 contributions
McKinney
8 Oct 2009 | Trip type: Business

I was on a two night business trip to Orange county which I make every 4 months. I decided to stay closer to one of my appointments so I picked Quality suites because of the high ratings I saw here at tripadvisor. Once I arrived and entered my room I knew at once that those reviews were performed by a... more

Management response from
GM92705, Manager

Dear Belyeu, Thank you for choosing Quality Suites John Wayne Airport for your travel need. I was appreciated that you took time from your busy schedule to write us a review. Staff at Quality Suites stives to provide a satisfactory accommodation for our guests. I apologize we did not accomplish this for your recent stay. Quality Suites completed its recent...

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5 of 5 stars
witeroze926   1 contribution
california
28 Sep 2009 | Trip type: Family

I stayed at this hotel with my mom and my cousins before a trip to Disneyland. The hotel was great! Convenient location to the airport and Disneyland. Very friendly staff. Clean and spacious rooms. Most comfortable beds and pillows! They even have free breakfast in morning with yummy food and a great variety. I would definitely recommend this hotel! more

Management response from
managerSantaAna, Front Office Manager

Dear Witeroze926, Thank you for taking time to comment about the Quality Suites John Wayne Airport. We are happy that our accommodations met your needs. At the Quality Suites we always strive to provide the best customer service possible. Once again thank for writing a comment and hope that you stay with us in the future.

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5 of 5 stars
erguma   1 contribution
la
27 Sep 2009 | Trip type: Friends getaway

Friendly and good trouble-shooting staffs Comfortable room settings clean and smell good sheets spotless bathroom elegant hotel lobby amble 2 room suites, well kept property, delicious and fresh cooked breakfast easy access to the local business and freeway. more

Management response from
managerSantaAna, Front Office Manager

Dear Erguma, Thank you for writing a review of the Quality Suites John Wayne Airport. We are delighted to see you enjoyed your stay and appreciate the comments about or hotel. Once again, thank you for taking time to write a review.

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5 of 5 stars
lombaxian   6 contributions
richmond va
27 Sep 2009

We stayed here for a wedding instead of using the wedded couple's suggested hotel. We had no idea what it would be like, only that it was cheaper. The building looks old, like it was built in the 60s or 70s. It has a kind of southwestern feel to it as well. Huge place, too. The room was big and... more

Management response from
managerSantaAna, Front Office Manager

Dear Lombaxian, Thank you for taking time out of your busy day to comment on the Quality Suites John Wayne Airport. At our hotel we try to provide great service to all of our guests. We are glad to see you enjoyed the amenities that we offered during your stay. Thank you, again, for commenting on our hotel and hope...

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5 of 5 stars
jcarrico   1 contribution
san francisco, california
27 Sep 2009 | Trip type: Business, Solo travel

I have to be fair. Quality Suites John Wayne Airport is indeed a very nice hotel. I usually stay at full service hotels for my business trips. This time I chose Quality Suites due to the price. I was very pleased with everything. What a pleasant surprise! The hotel has a southwest style architecture with a beautiful lobby, uniquely decorated... more

Management response from
managerSantaAna, Front Office Manager

Dear Jarrico, Thank you for staying at the Quality Suites John Wayne Airport and, also, writing a review of the hotel. We are glad to see you enjoyed your stay. We always strive to provide the best service possible. Once again, thank you for writing a review of the Quality Suites John Wayne Airport.

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5 of 5 stars
businessworrior   1 contribution
san jose
27 Sep 2009 | Trip type: Business, Solo travel

First time here and just love what this hotel offered. The location is right off the freeway and I can get on and off the freeway in second. The room is very clean and in very good shape. The hotel is professional managed and staffs are so courteous. Not to mention the free breakfast. You can pretty much order anything... more

Management response from
managerSantaAna, Front Office Manager

Dear Businessworrior, Thank you for taking a moment to comment on the Quality Suites John Wayne Airport. At the Quality Suites we strive to meet all of the guests needs as much as possible. We are delighted to see that you enjoyed your stay and the amenities that we offer. Thank you for writing the comment and hope that you...

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5 of 5 stars
cmo1298   1 contribution
HsinChu, Taiwan
12 Aug 2009 | Trip type: Family

I found it so comforting to stay here after a long day in the theme park with my son.The room is very cozy and clean, the breakfast is hot and delicious. Staying here is so relaxing. I really like this hotel. more

Management response from
managerSantaAna, Front Office Manager

Dear cmo1298, Thank you for choosing the Quality Suites John Wayne Airport. We are delighted to hear you enjoyed your stay. It is our goal to make every guests stay as enjoyable as possible. Once again, thank you for staying with us and we hope that you will stay with us in the future.

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Quality Suites John Wayne Airport Also Known As

  • Quality Inn Santa Ana
  • Quality Hotel Santa Ana
Address: 2701 Hotel Terrace Drive, Santa Ana, CA 92705
Hotels in Santa Ana Quality Suites John Wayne Airport
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