Here rooms are not cleaned and maintained properly,poor ventilation in the room. We were infected by " BED BUG BITES" in the room we stayed here then shifted to another room there also we found "BED BUGS "on the bed ,dressing table draws,entire room is infested with bed bugs.All our stuff was infected with bed bugs we were not able... More

The General Manager " Carmen " was rude & Raciest and this is definitely not a place where I would like to stay again. First room was dirty, Close to the freeway.The maid the next morning was rude and demand we tell her what time we were checking out and this was a few hours before check out. Hotel was... More

Without a knock on the door or an announcement, the Assistant Property Manager used his key to enter my room. I checked-in at 2:30pm and at 3:45pm, my privacy was invaded. I know there was no knock at the door as the chair I was sitting in was only 3 feet away. I jumped up to catch the door from... More

Toilet not flushing, changed rooms and same problem. Dirty cups in cabinet, overall a dirty room. TV does not work and they charge for the internet. DONT STAY HERE!!!!! More

This place may be cheap, but its horrible. The bathroom had trash from previous guests which contained used condoms and other used intimate products. There were no coffee cups and the coffeemaker was dirty. I have blond hair and found several hairs in the shower...each one a different color and length than mine. Unfortunately, this was all discovered after sleeping... More

My husband, myself, and our 1 yr old relocated to the San Ramon area with our jobs. We were staying there until we found a permanent residence. Our stay was from May to August of 2007. It started out fine, decent service and accomodations, and very local to everything. However, neither us nor our companies were aware of their insect... More

I stayed at this place 6 years ago and it was nice. i don't know what happened but it has gone seriously downhill. The staff was nice, I will say that up front. We asked for a non-smoking room and got one and even had to sign a form agreeing to a $150 cleaning charge if we smoked in the... More

It's averagely ok. But sub-standard for the price-paid via orbitz. The homestead website rates are half of orbitz rates, so that was quite annoying. So, for the price, I expected more. Contrary to the first review, not all the rooms have dishwashers, full stove or full sized refridgerators. At least mine didn't. My second issue is about the room keys:... More

Having to travel often to San Ramon on business I usually stay at the Homestead. This is NOT a luxury property by any stretch of the imagination. If you usually stay at the Hyatt or similar hotels, you may be disappointed. But for me, the rooms are always clean and the staff friendly. And if you are paying for your... More