When I booked it, the booking site had some negative reviews. But I booked it anyway due it the location.
I had absolutely no complaints. The hotel is older, yes, but the rooms was spacious and clean, the bed really comfortable. The hotel restaurant was so good I ate there both evenings. The food great and the service WONDERFUL. I...
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Thank you for being our guest and thank you for the great review! We are glad that you we able to experience the Four Points for yourself. We are very proud of our hotel and restaurant and that shows throughout your stay. We hope that you will be back again soon!
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3000 SPG points, courteous and detailed service, and cheap in-room dining! Garlic fries were delicious and the breakfast the next day was also a good value. Bed was nice. Bathrooms were a little small but that was okay. Only thing I'd ding them for was their pool. They said it was heated to 85 so we were looking forward to...
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Thank you for the great review! We are the best deal in Marin with great food, exceptional service, and our Four Points For Comfort Beds. We apologize about the pool. We do always have it heated to 85 degrees, but unfortunately the pool heater was down for the one day. We invited to you come back during the summer to...
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Stayed here while visiting the area last month. I don't have any complaints to offer about this property which is rare lol. I would have absolutely no problem staying here again. Staff was friendly and accommodating and there were no issues with the room, parking or housekeeping. I had some excellent dinners in the restaurant and enjoyed the breakfast buffet...
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Thank you so much for the great review! We value your opinion and look forward to you staying with us again the next time you are in San Rafael!
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I got a good price through Hotwire ($84 per night), and found the hotel to be quite lovely for the five days I was visiting my family in San Rafael. Parking is free, and breakfast, if you get the buffet, is $12 including your coffee or tea, so it's a good deal if you eat a big breakfast. I found...
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Hi Sema,
Thanks for the great review! I'm glad you had the opportunity to experience the Four Points simple pleasures such as free parking and free daily bottled water as well as our great breakfast buffet. We even have some rates that include breakfast. We hope that you stay with us next time you are in Marin County!
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This was a quick overnight trip to Point Reyes coast for my wife and I. The hotel was very easy to find, right off Hwy 101. We checked into the Four Points about 4pm and the front desk staff couldn't have been nicer. After parking in the "huge", free parking lot we headed to the elevator and noticed the carpet...
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Hi Stan,
Thank you for staying with us! We are so glad to hear that you enjoyed your stay here with the Four Points. We look forward to having you stay with us again!
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This was a combo 4 day business/medical trip to San Rafael. We are travel writers and have stayed in many hotels in the West. The Four Points exceeded our expectations. Our first 3 days were spent on photoshoots and their complete buffet breakfast held us all day. The wait staff in the restaurant were cheerful, professional and the food was...
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Thank you very much for taking the time to write this review. I agree our staff is very positive & cheerful. We look forward to welcoming you back often.
Again, thank you very much and see you soon!
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A typical value Starwood hotel. Lots of freebies which are nice: free parking, free internet, and free bottled water in the room.
Room was clean and updated, bed was comfortable. There's a very nice pool area in the courtyard. Typical good Sheraton service, but not over the top. No recognition of SPG Gold status but I'm not sure they really...
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We value our SPG members, especially you as a Gold Member. We understand that you travel a lot and your loyalty to our family of hotels, including ours is very much appreciated.
Our breakfast is a great value and we take your comments about the buffet very seriously.
We're happy to know that you enjoyed your visit. We look forward...
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Location: Very convenient - right off the highway that leads into San Francisco. There are various stores (e.g. Starbucks, Safeway, Subway) nearby.
Room: Average room - clean, comfortable, and quiet.
Bathroom: Very small - the toilet is right next to the bathtub hence making maneuvering in and out of the shower/bathtub difficult.
Food: Never tried it - booking via hotwire.com...
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Thank you for taking the time to write this review about our San Rafael hotel. It is very much appreciated. We take our guest's feedback very serious and take action where we can. The bathroom door opens into the bathroom which makes the space seem a lot smaller than it is in actuality. We have started to change all bathroom...
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I have stayed at this hotel several times while attending seminars in the San Fran area. This hotel is a great place to stay if you want value for your money, a really nice room, and some peace and quiet away from the chaos of San Francisco. It is a bit of a drive if you have to go all...
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We appreciate your review about our San Francisco suburban hotel. It is a comfortable 25-30 minute drive to San Francisco and across Golden Gate Bridge. The hotel is great for social events, corporate meetings in San Rafael with 7000 square feet of meeting space and ideal for a short stopover. The team works hard to create unique & memorable Four...
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I most of the time stay in hotel SPG category 4 for work. It is only a category 2 but it has everything of a category 4... except the price.
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