The hotel is general its ok , they have large clean rooms , the only thing I dind´t like was the pillows. the location is convenient if you have a car,because there are no restaurants or shops nearby, but there is downtown san mateo 5 minutes driving. More

Right off the the freeway this budget friendly hotel offers clean fresh rooms and a very pleasant hotel staff. Not a luxury property but the rooms were large and spacious. No free breakfast. It would have been nice to have a coffee bar in the lobby as there isn't a Starbucks nearby. Will stay here again when I'm in the... More

The Holiday Inn San Mateo more than fullfulled our expectations. From the moment we arrived 12.30pm and check in was 3pm but not a problem they happily checked us in early and up graded our room. And what a great room, we were given a large room. It was quite and the beds were very comfortable with nice linens. Very... More

It was a long start and a long flight. Robert greeted me with enthusiasm and impecable service. Made sure I had an incredible room and really the energy and warmth from the start is making this selection of a fine Hotel very rewarding. Thanks HI Staff, it is always hard being away from home, your commitment truly helps. More

Very nice choice, Great little restaurant in the hotel with good breakfast and service. Rooms large with nice beds and nice staff. This was so much better than the Marriott we checked out of because of poor service. Better service all around. More

I stayed here for a week and have got no complaints. I was pleasantly surprised by the staffs eagerness to help and when I decided to eat on the premise, the room-service was prompt, friendly, and the food was great too! Rema, the sales coordinator, was a life-saver when I went out to my rental car and my battery was... More

In previous reviews, there was expressed concern about the shuttle service of this hotel (apparently they had used a cab for this service). This week, I used the van from this hotel 2x each day to go to SFO to catch the BART into and out of the city. Thus, I could be close to the airport, save money for... More

Clean, neat and well maintained. Large rooms, updated and comfortable. More

Everything was excellent. Friendly staff, hygienic, spacious rooms, delicious food in the restaurants and beautiful bathrooms. In a near flawless experience one thing stood out - the excellent service provided by all the staff in providing information, creature comforts and advice. Only one fault: the whirlpool, disappointingly grotty. More