Our first time to stay here. We've stayed at 8 Extended Stay Hotels since December 2012. We are very pleased with all of them. The room is very comfortable and oversized, and very quiet. Great to have a kitchen and really nice bathroom, too. No pool, but that is ok because we are very busy. Also, the grab and go... More

I looked here for reviews before staying at this Hotel in San Jose. Many of the negative comments are a result of not understanding what this chain targets for customers. They offer good rooms, with fridge and small cooking facilities, for people who normally stay in places for a long time (days or weeks). For your money, you get something... More

Hello I stayed here a week and extended for another. The staff was extremely professional and a joy to interact with. Had to interact with the manager Rebecca as well as Riana and Jennifer.. they provided excellent service and were extremely personable and pleasant. Planning on staying here again on my next visit.

I have been here for six months and want to say how much I appreciate the people who work here. Maryann, Catherine, Henry, Frank, Teresa, Narineh, and Jennifer -- I know I'm leaving out someone: Thanks! You have all be helpful, personable, and quick to solve problems when they come up. They were also patient when there was no problem;... More

This place is a very to stay. From the time you walk in the door tell you leave, the people all ways are helpful. But after today and what I have found out about this company as a whole. I will never stay with them again!! I travel very other week, and started staying with extended Stay America over a... More

As soon as I entered into the hotel, my room check-in process was started and my room was ready. Excellent customer service and room maintenance. Also there is a free breakfast and coffee is available.

I would not ever stay here again the room was dirty. The sheets and pillow cases were never change from the previous guest there was hair on the sheets and the pillow cases had makeup stains. That wasnt the worst part this hotel has Roaches! I found two crawling around my room one on the wall and one on my... More

No breakfast. Maid used to come but never cleaned the garbage neither understood english. Reception was unfriendly and didn't know the address of the hotel itself, which once resulted me in running around N1st street to find the neighbourhood. It was so bad I felt like I owed them my existence for staying in the hotel. Will never put my... More

Please make sure to check your bill after paying the amount as its possible they might have overcharged on your card without your knowledge. And they will say it might be computer issue. Location is average. You will hear train noise all the way.