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Caravelle Inn & Suites

2.0 of 5
1310 N 1st Street, San Jose, CA 95112 (Formerly Executive Inn Airport)
Hotel amenities
Caravelle Inn & Suites
Ranked #62 of 72 hotels in San Jose
2.0 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    0
    1
    2
    1
    6
Date Rating
Boise, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

IFirst of all, I did not look for reviews on this place or I would never have booked it. When making my reservation, I specifically asked if there was complimentary airport shuttle and was told "Yes." So we call for the shuttle when we arrive at the airport and are told there is not a complimentary shuttle, we would have... More

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

I'm a fairly cheap person so when we found the Caravelle for significantly less than all the others in the area we took it. After all, we just needed it for one night since we had a connecting flight early the next morning. Sometimes being cheap pays off and sometimes you get what you pay for. For the Caravelle, you... More

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Cali Colombia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Terrible hotel, payed 1 night and they charged 3 and never got the money back. The person responsible for the refund, didn't answer the complaint emails I sent, and it has been over a month, and still no money or answer back. Apart from that, the service wasn't good, and the room lacked cleanliness. I don't recommend this hotel at... More

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Medellin, Colombia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Terrible hotel, payed 1 night and they charged 3 and never got the money back. The person responsible for the refund, didn't answer the complaint emails I sent, and it has been over a month, and still no money or answer back. Apart from that, the service wasn't good, and the room lacked cleanliness. I don't recommend this hotel at... More

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Seabeck, Washington
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

I booked through Hotwire. When I arrived they said they didn't have a room for us. We had already paid for our room and they gave it away. We had to go 20 miles to find another hotel. I would never trust them with a reservation. Apparently paid reservations mean nothing to them. They said they had four other people... More

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Fresno, CA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 December 2011

The staff is very nice, but the facility leaves a lot to be desired. The plug in plate covers on two electrical outlets were hanging out of the wall. Same with the water shut off valve for the toilet in the bathroom. The carpet was old and the walls were thin. Breakfast was small boxes of presweetened cereal, and packaged... More

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docvu
1 review
4 of 5 stars Reviewed 2 December 2011

I stayed here before the new ownership came in. Believe me it is much much better now! The newly renovated rooms were spacious and clean. The staff were friendly and helpful. They have a complimentary continental breakfast. It's located conveniently near the airport. For the price, you can't beat it. I will definitely stay here again.

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Carson City, Nevada
Top Contributor
54 reviews 54 reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 15 October 2011

Stayed here for a week, they don't have card keys and if you lose one key they charge you $60 dollars! Wow kinda like going back in the seventies. The place is under new ownership and they are trying to renovate all the rooms. On my stay they had to fix the sink and the shower. Good location and convenient... More

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caravellesanjose, Director of Sales at Caravelle Inn & Suites, responded to this review
18 October 2011

Thank you very much for your input. We are currently remodeling and training staff so we can provide a good product for San Jose Travelers. Guest input is important to us to stay on course. More

Kearney, Nebraska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 September 2011 via mobile
1
person found this review helpful

My husband booked a room here online, their website is completely false as far as the pictures! We got there and got our key, drove around and there were 4-5 guys in the parking lot drinking w/their music cranked. Once in the room the carpet was filthy, the bedding/decor was not at all what it looks like in the photos.... More

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caravellesanjose, Director of Sales at Caravelle Inn & Suites, responded to this review
29 September 2011

Dear Valued Guest, Please accept our sincere apologies for your recent experience. It does not meet with the standards we are implementing. We are currently under renovations and unfortunately, did not have a completed room for your stay. Please contact the hotel so we can get your input and correct this matter with you directly. You may email us at... More

torino
Senior Contributor
48 reviews 48 reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 February 2012
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Additional Information about Caravelle Inn & Suites

  • Executive Hotel Airport
Address: 1310 N 1st Street, San Jose, CA 95112 (Formerly Executive Inn Airport)
Price range (per night):* INR4,089 - 4,929

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