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All 72 San Jose hotels »

Caravelle Inn & Suites

2.0 of 5
1310 N 1st Street, San Jose, CA 95112 (Formerly Executive Inn Airport)
Hotel amenities
Ranked #61 of 72 hotels in San Jose
2.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    0
    1
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    1
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Date Rating
J S
Phoenix, Arizona
Reviewer
3 reviews
1 of 5 stars Reviewed 3 February 2012

I'm a fairly cheap person so when we found the Caravelle for significantly less than all the others in the area we took it. After all, we just needed it for one night since we had a connecting flight early the next morning. Sometimes being cheap pays off and sometimes you get what you pay for. For the Caravelle, you... More

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rlopezvega
Cali Colombia
2 reviews
1 of 5 stars Reviewed 12 December 2011

Terrible hotel, payed 1 night and they charged 3 and never got the money back. The person responsible for the refund, didn't answer the complaint emails I sent, and it has been over a month, and still no money or answer back. Apart from that, the service wasn't good, and the room lacked cleanliness. I don't recommend this hotel at... More

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1 of 5 stars Reviewed 12 December 2011

Terrible hotel, payed 1 night and they charged 3 and never got the money back. The person responsible for the refund, didn't answer the complaint emails I sent, and it has been over a month, and still no money or answer back. Apart from that, the service wasn't good, and the room lacked cleanliness. I don't recommend this hotel at... More

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ckraining
Seabeck, Washington
2 reviews
1 of 5 stars Reviewed 12 December 2011

I booked through Hotwire. When I arrived they said they didn't have a room for us. We had already paid for our room and they gave it away. We had to go 20 miles to find another hotel. I would never trust them with a reservation. Apparently paid reservations mean nothing to them. They said they had four other people... More

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1garrygee
Fresno, CA
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 10 December 2011

The staff is very nice, but the facility leaves a lot to be desired. The plug in plate covers on two electrical outlets were hanging out of the wall. Same with the water shut off valve for the toilet in the bathroom. The carpet was old and the walls were thin. Breakfast was small boxes of presweetened cereal, and packaged... More

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docvu
docvu
1 review
4 of 5 stars Reviewed 2 December 2011

I stayed here before the new ownership came in. Believe me it is much much better now! The newly renovated rooms were spacious and clean. The staff were friendly and helpful. They have a complimentary continental breakfast. It's located conveniently near the airport. For the price, you can't beat it. I will definitely stay here again. More

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Magazinedude
Carson City, Nevada
Top Contributor
52 reviews
27 helpful votes
3 of 5 stars Reviewed 15 October 2011

Stayed here for a week, they don't have card keys and if you lose one key they charge you $60 dollars! Wow kinda like going back in the seventies. The place is under new ownership and they are trying to renovate all the rooms. On my stay they had to fix the sink and the shower. Good location and convenient... More

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caravellesanjose, Director of Sales at Caravelle Inn & Suites, responded to this review
18 October 2011

Thank you very much for your input. We are currently remodeling and training staff so we can provide a good product for San Jose Travelers. Guest input is important to us to stay on course. More

isugirl86
Kearney, Nebraska
1 review
1 helpful vote
1 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

My husband booked a room here online, their website is completely false as far as the pictures! We got there and got our key, drove around and there were 4-5 guys in the parking lot drinking w/their music cranked. Once in the room the carpet was filthy, the bedding/decor was not at all what it looks like in the photos.... More

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caravellesanjose, Director of Sales at Caravelle Inn & Suites, responded to this review
29 September 2011

Dear Valued Guest, Please accept our sincere apologies for your recent experience. It does not meet with the standards we are implementing. We are currently under renovations and unfortunately, did not have a completed room for your stay. Please contact the hotel so we can get your input and correct this matter with you directly. You may email us at... More

sapo1971
torino
Senior Contributor
42 reviews
8 helpful votes
3 of 5 stars Reviewed 5 February 2012
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Caravelle Inn & Suites Also Known As

  • Executive Hotel Airport
Address: 1310 N 1st Street, San Jose, CA 95112 (Formerly Executive Inn Airport)

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