I did not hear any noise from the construction since was room was an odd-numbered room on the second floor.. Sleep is important to me since I am a light sleeper. The building that I was in had no construction, it is the one opposite from the construction, where the temporary front desk is located. Since this hotel is located...
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Gee, I just read other recent reviews. Though renovations are, indeed, going on, they must've progressed further as of this date. Our room was clean and comfortable, the bedding was very nice, the A/c was working fine, the breakfast was exceptional for a complimentary breakfast, with hot food included, the front desk was more than helpful, offering to print our...
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It's a total disaster, and work starts early. And based on what I saw it's going to be a long time until they're finished. On the upside, the rooms are being redecorated, apparently.
Also, if you're sensitive to the noise from the airplanes taking off, this is NOT the place for you. The planes are LOUD, making any conversation outside...
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Hopefully the renovations will help insulate the walls better. I recommend calling ahead to see if the renovations are finished before booking this hotel. Definitely was not able to get any sleep. Missed the breakfast due to my lack of sleep. Sincerely, Sleepless
Dear N_Franklin,
We are so sorry to hear that you were not able to get a good nights rest while staying with us. We strive to provide a comfortable stay with outstanding customer service for each of our guests. It sounds that we were not able to deliver half of that promise to you. I really do apologize for the...
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Major renovations occurring at this hotel, I wish I was informed of this, and I would of stayed elsewhere. There were noisy, loud construction workers around and staying overnight or staying late at the hotel. Room itself had odd odor, mildew? AC was not operating, just blowing room temp air into curtains leaving no privacy if ac was on. It...
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Dear Kaleolani,
I would first like to apologize for each of the issues you mentioned in your Tripadvisor review and I would like to thank you for taking the time out of your day to do so. With each of the items you listed I can understand your extreme frustration with your stay and I am embarrassed to hear about...
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This hotel was so moldy that I put the top up on my convertable and had to call to cancel from inside my vehicle. Like many, I have asthma that is exacerbated by the toxic mold that grows inside building walls. I pulled up and 1/2 the hotel was closed for either renevations or to be condemed. Part of the...
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Dear katastro,
After reading your review of our property I can understand how you might have had those misconceptions about our property as we are in the midst of a major renovation. I thank you for taking the time to write. I do apologize for the inconvenience that the renovation created when you pulled up to the property but I...
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I really just came hear to sleep overnight, but the room was clean and comfortable, with a nice desk area and free wifi. A convenient place to go to the airport the next morning.
Dear Jack90291,
Thank you very much for offering your review on our property and the time it took to do so. We are so glad to hear that you enjoyed your stay and took advantage of our close proximity to the San Jose Airport.
We hope that the next time you are in town you will be able to utilize...
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We stayed in this La Quinta overnight while on a layover. The location is not great, but for airport or business travellers that's not as important. The hotel is older so you can hear a lot going on in rooms around you (and you can hear the plumbing in the adjacent bathrooms), and the planes flying overhead can be heard....
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Dear mlemire617,
Thank you so much for your time it took to write your review of our property and we are always happy to hear that we were able to fully satisfy our guests. We look forward to hosting you again soon so you can see why we are so excited about everything that is going into the renovation.
All...
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We stayed here one night Mar. 29 prior to flying out of San Jose the next morning, and although previous reviews are accurate in that the 'old' building is dated and there is construction going on, we had a nice experience due to the people who work at this hotel. We arrived late and realized that the shuttle stopped running...
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Dear PK&TK,
It is great to hear that you were able to take advantage of our extremely close proximity to the San Jose Airport. We hope you had a wonderful trip!
Thank you much for the time it took to write your thorough review. It is always nice to know that we are able to exceed our guests expectations through...
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59 Reviews
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