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Four Points by Sheraton San Jose Downtown

3.0 of 5
211 S. First Street, San Jose, CA 95113
Hotel amenities
Ranked #12 of 72 hotels in San Jose
4.0 of 5 stars 142 Reviews
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142 reviews from our community

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Traveller rating
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Date Rating
Holymolyma
Santa Monica, California
Senior Reviewer
7 reviews
26 helpful votes
5 of 5 stars Reviewed 6 February 2012 NEW

I have stayed at Four Points San Jose several times now. One would never suspect that this hotel is a Four Points due to its excellent service and attractive lobby and rooms. During both of my visits the service was excellent, both in the restaurant and the hotel itself. The food at the restaurant is terrific both at dinner and... More

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
7 February 2012

Hi Holymolyma! Thanks so much for your great review. I've shared your comments with our team, as we all take great pleasure hearing that our efforts are noticed and appreciated! We're proud of our 100+ year heritage in providing San Jose visitors with the best in accomodations and dining, and look forward to our next century of great achievements. As... More

Brian_Lambert
Charlotte, North Carolina
Contributor
11 reviews
9 helpful votes
5 of 5 stars Reviewed 14 January 2012

I have been traveling extensively to San Jose for the past several months, and the Four Points is now my home away from home...Rates are generally much better than other nearby major flags, and the Four Points flag seems out of place...this hotel feels more like a Sheraton than a FP...The facility is right next to VTA, and has great... More

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012

We are always so grateful to hear such great feedback from our guests when referring to our hotel. Thank you for your wonderful comments regarding our facility, I am glad to hear we've become your "home away from home"! Thank you again! More

John B
Los Angeles, California
1 review
1 helpful vote
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

I found this hotel to be an exceptional value. The historic architecture has been maintained but it is a fully modern and hip experience. The rooms are completed updated with high-end materials. The work-out room is exceptional, with equipment you'd find in a luxury gym. The connecting hotel and bar is also a high-end experience. With self-service parking connected to... More

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012

Thank you so much for your fantastic comments about the hotel. Our team works hard to wow every guest that stays with us. We are thrilled to hear you enjoyed your stay! We hope to see you again soon. More

sandos02
Sacramento, California
1 review
1 helpful vote
4 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

This hotel is perfect if you are looking to stay in downtown San Jose and do not want to spend the money to stay at the top end hotels. The rooms are charming, clean and the service was very good. They offer free beer tastings in the restaurant on site and free breakfast with the room. More

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012

Thank you for your kind comments regarding your stay. We get a lot of wonderful feedback about our rooms and service, and are thrilled you enjoyed them. We have a super team at our front desk, housekeeping and restaurant and I’m so glad you got a chance to experience their hospitality. I hope you enjoyed the rest of your trip!... More

Janine P
Santa Clara, California
1 review
5 of 5 stars Reviewed 10 January 2012

I stayed here during my sister's wedding. She had arranged for a bunch of rooms at a discounted rate for friends and family to stay. I have to say, the staff was amazing! They were so helpful to provide directions to every restaurant, parking area, etc that the entire group was bombarding them with! They handed us maps, and highlighted... More

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012

Thank you for you kind comments about the hotel and our team. We strive to insure every guest feels like we are their home away from home when traveling and we truly enjoyed having you stay with us. We look forward to seeing next time you are in San Jose! Randy Zimmerman More

Halii_Kai_Owner
San Clemente, CA
Reviewer
3 reviews
4 of 5 stars Reviewed 9 January 2012

This is an old hotel that they have been pretty successfull at making it comfortable and hip. They have an awesome happy hour. The rooms are small but comfortable. My only complaint... High speed is anything but! I have tried the wired and the wireless and they both really bite. That being said, the location is great. I will stay... More

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012

Thank you for the feedback on your recent stay with us. I’m glad to hear you enjoyed it. I'm sorry you found our internet to be slow; please know, however, that we are working to add additional capacity to our system to alleviate the peak demand issues. Thank you again for bring this to our attention. We look forward to... More

Defender09
Carmel Valley, CA
Contributor
15 reviews
8 helpful votes
2 of 5 stars Reviewed 7 January 2012

I stayed at this hotel in 2011 and for the regular rate was upgraded automatically to a great suite. So, I booked another night. I was ONE stay away from platinum. Instead of doing the same thing they INSISTED on charging me a $30 upgrade fee. I even contacted SPG supervisor for assistance. The hotel manager REFUSED to give me... More

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
9 January 2012

Dear Defender09 : Thank you for your feedback. I'm sorry that you had difficulty obtaining a complimentary upgrade to one of our Specialty Suites; unfortunately, SPG Gold level Elite members are not elegible for suite upgrades of any kind. Further, Specialty Suites are not part of any upgrade program, no matter the SPG elite level. As has been previously communicated,... More

miamor1989
Napa, California
2 reviews
2 helpful votes
4 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

I recently stayed at this Hotel while in San Jose for a concert at the HP Pavillion. The location was very convenient, and we were able to walk from the hotel to the pavillion. Front desk staff was very helpful, and made sure all our needs were met during the stay. Room was very quiet and bed was extremely comfortable.... More

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freiburg13
Chicago, IL
Senior Contributor
43 reviews
15 helpful votes
4 of 5 stars Reviewed 7 December 2011

I really hoped for better experience with Starwood this time around, and this wasn't bad at all: I would say 4- out of 5. Four Points in general is better fresher brand than say Sheraton and even most of Westins. Good location right in downtown, really great service during check-in and generally from front desk. Very clean well appointed room,... More

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Foster7204
Tucson, Arizona
Top Contributor
62 reviews
27 helpful votes
4 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

Visiting family for Thanksgiving, so we decided to stay downtown. Actually, within Walking distance to everything we wanted to do, as well as our family. The location is one of the best recommendations for this hotel. The hotel is nice, but the rooms are small and tight. Parking is an issue, as it is on the otherside of the building... More

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Four Points by Sheraton San Jose Downtown Also Known As

  • Montgomery Hotel San Jose
  • Montgomery San Jose
Address: 211 S. First Street, San Jose, CA 95113

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Four Points by Sheraton San Jose Downtown
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