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All 71 San Jose hotels

San Jose Marriott

3.5 of 5
301 South Market Street, San Jose, CA 95113
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San Jose Marriott
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Ranked #15 of 71 hotels in San Jose
GreenLeadersSilver level
Most recent review
4 of 5 stars Reviewed 4 June 2013
Marilyn L Emmett Idaho USA
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272 reviews from our community

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Emmett Idaho USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 June 2013

This beautiful property at Market and San Carlos was a bit tricky to access valet parking due to convention center construction. Great restaurant and pool. Great overall value with close access to downtown venues.

Was this review helpful? Yes 1
joelcosta67, Director of Sales at San Jose Marriott, responded to this review
10 June 2013

Marilyn, thank you for your review, we appreciate the kind words. The good news is our incredible new convention center expansion opens in the beginning of September! We always pass on comments to the company that provides valet parking and they are focused on proper staffing to handle the ever changing levels of business. We hope you will come and... More

Chino Hills, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 June 2013

The Marriott in downtown is nicely located - lots to do in the area and much of it within walking distance. Good amount of bars, both gay and straight, are just on the other side of the block. San Pedro Market Square is about a 10-15 minute walk . The hotel itself is decently appointed, pretty clean and not bad... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
10 June 2013

Lawrence thank you for letting us know about your stay. Sorry to hear that the additional charges made your otherwise pleasant stay less that perfect. Unfortunately in a downtown environment parking is at a premium and ours is city owned and operated by an outside company. Our overnight charge is commensurate with our other competitors downtown. Marriott as a company... More

Tustin, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

I've been staying at the San Jose Marriott for the past 3 consecutive FanimeCons and I have to say - those poor elevators! The hotel itself is directly adjacent to the McEnery Convention Center, which for congoers is an ideal, ideal location. However, it also works against it, as there are times when the wait for an elevator can take... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
4 June 2013

CarrotMiku, thank you for the honest and valuable feedback. We especially thank you for your sympathy for our hard working elevators. We are so proud to be a part of FanimeCon each year and unfortunately the building can only support the elevators we were constructed with. Please no all your comments have been followed up on by our operations team.... More

Nor Cal
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 May 2013

While the hotel is in a good location for attending an event at the convention center, you can do much better at the Hilton the Fairmont hotel. I have stayed at both repeatedly and enjoyed my stay every time. While attending an event with my daughter (and staying at the Marriott), I called down to the front desk at 2am... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
4 June 2013

L W thank you for your posting. The convention in our hotel was also at the Hilton and the Fairmont. These large conventions with youthful attendees can cause issues as you have described. We have heard that some rowdy conventioneers were knocking on doors and saying similar words to other guests and we apologize for this situation and the fact... More

Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 23 May 2013

This hotel was nicely decorated, clean, and the staff was very helpful in finding touristy things to do or printing out directions. We stayed here for an event and found that everything we needed was in walking distance. One day, we rented a car and took a drive up into the redwood forests and the same day, went to the... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
4 June 2013

travelwriter2000 thank you for the great review. We are very proud of our room service. Our kitchen is the same for our award winning restaurant Arcadia-a Michael Mina Steakhouse. We feel it is important for all the food and beverage in the hotel to be as good as the restaurant. We hope you stay with us again soon! More

Roseville, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 May 2013

The property is great and in a perfect location for us. The room was very nice but, unfortunately, lacked a refrigerator. Views were wonderful from the 15th floor and it was cool to watch planes come in for landing at San Jose Airport. Got an awesome rate for a Saturday night stay that included parking. I booked a room about... More

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See 2 more reviews by JimAtKSF for San Jose
joelcosta67, Director of Sales at San Jose Marriott, responded to this review
17 June 2013

Jim, thank you for your review. We were sorry to hear that you were not able to get a refrigerator? We actually have some upon request. They are popular. We actually will be putting refrigerators in very room in our upcoming renovation next year. We were also sorry to hear about your frustrating reservation experience. Trust that it will be... More

Sacramento, CA
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2013

Got a very nice deal for the weekend. We actually arrived very early around 10 am, but were able to check in right away. Being a platinum member, we got upgraded to a nice suite on the 18th floor. Lot of windows makes the room look bigger. Room 1800 has beautiful views! Positives: smooth check in, free upgrade (didn't ask),... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
4 June 2013

Aruba2004 thank you for giving us such a high score despite the negatives you noted. Rest assured this valuable feedback is being reviewed and followed up on by our operations staff so that we can continue to improve our service levels. More

Boston
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 May 2013

The hotel is located downtown next to a nice square, many restaurants, the convention center, IMAX theater and other attractions. The rooms are well appointed in traditional Marriott colors. ask for a room at the end of the hallway, as they have larger windows that go around the entire room. Reception staff and bellman are very professional and fast. My... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
17 June 2013

RCL, thank you for your comments, we appreciate the good as well as the critical. Your comments help us provide a better experience. We hope you will return to stay with us again soon. More

Surprise, Arizona
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 May 2013

Parking is 29.00 a day, and takes more then 20 minutes, for the staff to bring your car around. Plan for that. The rooms are very plain, nothing notable about them at all. There is no fridge and no microwave. The furniture looked, and felt cheap. The pool was small, and the black concrete tile around the pool got very... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
17 June 2013

2tuckers, thank you for your constructive comments. We appreciate the feedback. Our hotel is starting a complete head to toe renovation next year. We just reopened are expanded and redesigned Starbuck's outlet and the hotel guestrooms, lobby, concierge lounge and meeting facilities will all be brand new this time next year. Your feedback will help with our choices. More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 May 2013

Just left the San Jose Marriott after a few days attending a conference. This hotel is very nice. The rooms seemed a bit nicer than the standard Marriott and felt close to JW level. The concierge lounge was nice and bright with good offerings. The hotel is actually connected to the San Jose Convention center. I ate in the restaurant... More

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review
10 June 2013

Gu, thank you for your review and the great feedback. Sorry to hear about your in-room dining experience. Our hotel actually just became the best rated hotel in Marriott's Western region for in-room dining so our Chef will certainly appreciate the feedback so he can continue to improve on this service. More

 
 
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Additional Information about San Jose Marriott

Also Known As:
San Jose Marriott Hotel
San Jose Marriott Hotel San Jose
Marriott San Jose
Address: 301 South Market Street, San Jose, CA 95113
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in San Jose
#10 Business Hotels in San Jose
Price range (per night): ₹8,472 - ₹20,343
Hotel Class:3.5 star (3.5*)
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