I stayed here the night before a sports event in San Jose. They put me in a smoking room which smelled awful. The floor was gross and the bathroom had mold on the walls and ceiling. The previous guest's cell phone charger had been left behind. The kitchen appliances were noisy and the microwave was precariously placed on top of... more

A great friendly place for somewhere to stay. Seems to be under priced if anything. Location is ok with a mint little shop next door. Right next to HP Arena, we even took in an Ice Hockey match. Hotel - free popcorn in reception, decent free breakfast and your room comes with a two person jacuzzi tub. Definately reccommend to... more

This is a "find"! I've been going to conventions in San Jose ever since their conference center opened, and I've stayed in all the hotels around the center: the Fairmont, the Sainte Claire (my favorite), the Hilton, the Marriott. But they're all way over $100/night, sometimes approaching $200. Plus $15 or so a day for Internet access. Plus another $15... more

Would you return to this hotel on your next visit to this city? Definitely not. The mattress was so old that the springs in the middle gave *no* support; I slept in a "V." The pillows were very lumpy. There were no safety features in the bathroom: a grab bar to assist one in getting in and out of the... more

I booked online at hotels.com for 63USD + tax for a king bed room, they quote you higher than this if you call or walk in. This place is really good value for money. They provide free breakfast and dinner. There is free Wi Fi, a fridge and microwave in the room too. Hotel staff is polite and very helpful.... more

I can't understand the discrediting reviews, for the money we paid it was a great value. It's central to everything, the complimentary breakfast was good and the staff was very friendly and professional. Will gladly stay there again and highly recommend it to my friends and family. Keep up the good work! more

I stayed at the Arena with 4 girlfriends so we could see a concert one block over at the HP Pavilion. It was a nice room, we booked 2 queens, but they gave us a King with a pullout, kitchen and huge tub. it was very comfortable, nothing hugely exciting. I gave it four stars because of the location to... more

I understand some of the negative reviews folks have given this hotel, but for what I paid and what I expected, it is great value. Sure, you can spend more than double this and stay at the Fairmont Hotel down the street. But then, if you had the money, why didn't you do that in the first place? I stayed... more

If you want nice memories of San Jose - don't stay here. It looks alright from the outside and entrance hall, but as soon as you come to the room you will be very disappointed. It's very old and dated, nearly shabby. The room I stayed in was big but with old furniture with stains, you did not want to... more