Red Roof Inn San Dimas - Fairplex (San Dimas) - Hotel reviews, photos, rates

Sarra J

San Dimas

1 review

Reviewed 27 April 2012

Many thanks to Lisa, Ana, and Lydia for all their help and care in making my stay at the Red Roof Inn a wonderful experience! Thank you!

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Dear Sarra J, Thank you for choosing Red Roof Inn San Dimas, Ca for your hotel needs we all work with one goal in mind and that is to accommodate our guests such as yourself and make their stay as pleasant as possible. We look forward to your next stay with us when you are in the San Dimas, Ca... More

Patrick F

Buckeye, Arizona, United States

1 review

“Do not use a debit card, and check for fraud”

Reviewed 19 February 2012

The red roof inn website sait $59 per night for both nights. I get there and they say that they are not going to honor that. I am quoted a rate of $69 for the first night, then $59 for the next. That stinks, but ok, I will deal with that this once. This is the part you need to... More

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Dear Mr. Patrick F. First let me apologize for the misunderstanding regarding your room rate we do offer several different types of rooms and depending on the number of guests our rates vary . Let me assure you that we are not in business to defraud any of our guests. When and if an error occurs and there are times... More

Noodles913

Oregon

Senior Contributor

29 reviews

Reviews in 14 cities

19 helpful votes

“Great Overall Stay, FREE Internet and NO BEDBUGS!!”

Reviewed 10 February 2012

1

person found this review helpful

My husband and I recently stayed at this RR Inn for 4 days. We moved to this motel after a 2 week stay at Motel 6. I was a bit worried about staying here because of the reviews and the close proximity to the freeway but I figured anything had to be better than what my husband and I had... More

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See 2 more reviews by Noodles913 for San Dimas

Dear Guest, Noodles 913 First let me thank you for such a lovely review of my hotel and staff. Our number one goal is to make our guests feel welcomed and take care of their hotel needs. We appreciate your business and we look forward to your return visit. Please stop by our front desk and introduce yourselves the next... More

Carolyn D

Becker Mn

1 review

“I won't be back!”

Reviewed 19 January 2012

We stayed for a week because we were locked in. I asked for an extra blanket-it was full of cuts and old and hard. I wouldn't give it to my dog! The bedspread -cigarette hole. One mattress was all springs. Dirty carpet. Smelly room. YUCK! Not what it was built up to be by any means.

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Carolyn, I first would like to apologize for any inconvenience that you may have encountered during your stay at my hotel. I have viewed your photos and will address these issues with both my maintenance and housekeeping staff. Our goal is to provide a clean and comfortable room at an affordable price. Thank you for your comments. J. Soto G.M. More

budlilte

Santa Maria, California

1 review

“Great Service”

Reviewed 27 December 2011

My family and I stayed here on 12-16 through the 12-18 and it was a real nice time. We have no complaints if we needed anything we call the office and spoke to a wonderful person her name is Lisa De Anda Cruz, she was very helpful and was a great help. Thanks Lisa and hope you can help us... More

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F J

Chandler, Arizona

1 review

“Great Stay For The Price.”

Reviewed 20 November 2011

We stayed at Red Roof for 1 night and enjoyed our stay here. We only stayed here because we were passing through and the had the best rate for what you get.Can't beat the FREE wifi. The staff here is great, exspecially Lisa who went above and beyond to help us out. We couldn't ask for a better hotel at... More

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Dear F J, Thank you for choosing our Red Roof Inn, San Dimas-Fairplex, CA. We offer clean and affordably priced rooms that are for travelers like yourselves. We also offer free Wi-Fi, free long distance calls, guest laundry, pool and spa and complimentary coffee and USA Today newspaper in our lobby. Thank you for your compliments and I will be... More

Darin_and_Christi

Northridge, Ca

Senior Contributor

34 reviews

Reviews in 14 cities

9 helpful votes

“Nice Quiet Clean and pet Friendly Who could ask for more”

Reviewed 15 October 2011

I enjoyed our stay here The room was spacious and clean the pool had a cute garden next to it you get a comfy bed and wireless internet pets stay free so I can bring my baby with no hassle. The hotel was clean and tucked away in tree lined corner. All in all an enjoyable stay

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Darin and Christi, Thank you for staying at our property I am glad to hear you enjoyed your stay. Red Roof Inn is pet friendly for people such as yourselves who travel with their pets. I'm glad to hear you liked our beds, free Wi-Fi and garden area. We look forward to seeing you again the next time you are... More

Fabrice F

Pueblo, Colorado

1 review

“can i go lower than Terrible”

Reviewed 10 October 2011

we booked 2 rooms at this hotel, oh my they allow dogs on the property but no one cleans up the dog's mess. 50 character is not enough space, how about this i would never stay at this hotel ever again.

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First, I would like to apologize for any inconviences you encountered during your stay. Red Roof Inn is a pet friendly hotel and there is a designated dog walking area where we regularly clean and monitor our landscape, however there are other businesses in the area that are not maintaned by us and this is where you may have noticed... More

chapguy

Burns, WY

2 reviews

Reviews in 2 cities

“Quiet hideaway”

Reviewed 12 September 2011

I stayed here for five nights and had a wonderful experience. Staff was courteous and helpful and the room was very nice. Nicely landscaped interior courtyard and within walking distance to restaurants and shopping. Would gladly stay here again.

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Thank you for choosing to stay at the Red Roof Inn, San Dimas, CA. Our #1 goal is to create a pleasant atmosphere for all our guests and my entire staff enjoys hearing such nice compliments as you gave us as a result of your recent stay. I will gladly share your compliments with them and we look forward to... More

Bayardo D

San Dimas, California

1 review

“Thabks to your staff.”

Reviewed 24 August 2011

I stayed for 28 days, very friendly-family oriented facility. Staff is very professional, courteous and with knowledge, specially Ana, one of the receptionist. Facility is clean adn close to almost anything in town. Obviously, I shall return.

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First let me apologize for not responding to your review in a timely manner, however I do want to thank you for staying at our property in San Dimas, CA and for the compliments. We look forward to having the pleasure of meeting your needs and exceeding your expectations on your next visit. Thank you, Jackie Soto General Manager Red... More