While not the height of luxury, for the price I was very pleased. The place was clean (almost too clean, when we arrived it really smelled of cleaner), there was plenty of parking, and check in was efficient and friendly. Up-Sides: Room appeared freshly redecorated, there was plenty of parking, the price was right. There was little to no traffic... More

There's a reason this hotel is ranked at the bottom the list. And this is why: I made a reservation but then had to cancel. I spoke with the manager; Andy Patal, and asked him to cancel the reservation. He directed me to the website where I went through the process of cancelling the reservation. BUT MY CREDIT CARD GOT... More

My wife and I spent a couple of nights at the Hotel San Carlos as we transitioned from downtown San Francisco to Las Vegas as the hotel we usually stay in Millbrae was fully booked. The rooms at the Hotel San Carlos are pretty spacious, clean and comfortable. Very good value for the money. The parking is free and adequate... More

We stayed recently while visiting family. We wanted something close to family, but didn't want to pay a lot for just a room, nor did we want to pay less and have a lot of noise and dirty conditions. What we got was a clean and comfortable room and for what we considered a great price! The only noise was... More

My wife and I stayed here on a weekend trip to the Bay Area. The property was given a cosmetic update in the last few years. It is an older hotel compared with the new chain types, but overall was in decent conditionl. The front desk staff was very friendly and efficient. The room was small, but had all the... More

Walked in and walked out of our room immediately due to SMELL. Tiny, dirty rooms with bedbugs. Demanded our money back and the manager REFUSED. I have never dealt with anything like this before, and I've stayed in some real dives. Went to a chain hotel one block away and got a nice clean room twice the size for almost... More

Stay Away!! We found LIVE BEDBUGS at this hotel. Staff would not compensate us and only would change our room. Breakfast was stale and no seating. Save your money and go somewhere else. More

I have stayed at this hotel several times and hope to continue doing so, as my needs dictate. The manager was flexible and accomodating, giving me a late checkout when I needed it. The room rates are very reasonable for the area and for the quality of the hotel. The rooms are comfortable and clean. I really like this hotel... More

Nice and clean, convenient location, courteous and attentive staff, and a great value. No complaint at all. Just nice and smooth. Definitely recommended. More