We stayed at this hotel twice in a week - once outbound, once on the return. On both occasions, the room we were given weren't completely cleaned. On the first trip, one bed hadn't been made. On the second, the desk had a pile of ketchup on it. The second room we were given had a dirty toilet. In each... More

We were in town for a soccer tournament and our Tournament Director booked a block of rooms for us here. Check in was a snap and the front desk clerk was very nice and helpful. We were on the first floor facing the front so the light from outside at night made the room a bit more bright than I... More

Everything was great. Front desk staff was organized and genuinely cheerful. The room was CLEAN. Not dusted, not deodorized - it was clean. I was busy with work for two careers, so I kept the privacy tag on the door for three days. Hence, I didn't experience the daily housekeeping, but I'm sure it would have been great. The breakfast... More

Headed to my room after less than a 15 minute taxi from the SB Amtrak/metrolink station. After a quick check in, I opened my room to discover someone was already staying in it. Front desk clerk apologized and gave a room upgrade. She said housekeeping had cleared the room. ( this is why I always keep my door locked from... More

We have visited this place three times in the past four years. Every time, we notice the staff is VERY welcoming and the rooms are clean. We cannot find anything to complain about. We will always return to this spot.

Rooms were clean. Execellent service. Location is convenient and near a variety of restaurants.

Nothing fancy but a solid choice for a stay in the San Bernardino or general Inland Empire area, with very close and easy access to the 10 freeway. Have stayed there many times now over the last few years and the staff is consistently friendly, even more so than the average Marriott-branded property. Rooms are OK and in good shape... More

We came there over Thanksgiving weekend, because we wanted to visit Oak Glen Rilley's farm, which is 30 mins from it (near Yucaipa), and Riverside Lights Festival, which is 15 mins from it. Hotel is new and clean. Staff was polite. Our room (king suite) was very small though, but for 2 of us it was OK. Suite doesn't have... More

I became alarmed when hearing a drilling noise by the adjoining door. I contacted the front desk who was not aware of any maintenance. She checked into it and found that a hotel worker was working on the lock of the adjoining door on the other side of mine. On the same day, at about 3:30 in the afternoon I... More