Matt, Lucy, and Cynthia all went above and beyond to see that all my needs were met. I had a special need for a conference phone and Matt didn't quit until he found one for me (ended up he actually borrowed one from the front desk!).

Staff was great. Hotel was clean in rooms and lobby. Saturday morning breakfast was good but could have used a few more healthy alternatives (only watermelon for fruit for example). Close to 101 and shopping just down the street with several restaurants nearby as well. Now the bad: The mattress in our room was in need of replacing - my... More

The one bedroom suit was definitely made for 2. There were 2 spoons, 2 plates, 2 cups, etc. except for towels and there were double the issue. Complementary coffee, tea, popcorn. They needed to have complementary drinking water; the tap water made us gag. The staff was very helpful and checking to see if there is anything they can do... More

A reasonable place to stop for one night. An older hotel which has had some decor updates. The bed was comfortable and the room was ok, but lack of soundproofing from above was an issue. We heard the guests upstairs entering their room and getting ready for bed at night. They were up at 6am and it was very loud,... More

I am a business traveler who spends a lot of time on the road and this is one of my favorite places to stay. It has all the amenities a hotel can offer. It is always clean, comfortable and well maintained. It’s conveniently located just off the highway near shopping and a short drive to all the activities Monterey has... More

Good location just off the 101. Near a huge retail park. It's up to the usual Marriott Residence Inn standards. Pretty good free hot breakfast. Great quality free Wi-Fi. Nice big indoor pool. Whirlpool was boarded up with no explanation as to why. Fantastic quality room.

Stacie at the front desk was fantastic. She greeted me with a bright smile. Called me by my name repeatedly throughout the check in process. (She also greeted other guests by their name as they walked by). Stacie was incredibly helpful and polite. Couldn't have done anything better. Stacie is the type of associate that you should have in every... More

I stayed here for nearly a week. When I first walked into the room, I went into the bathroom to use the toilet and found long black hairs in it....sooo gross! Two days later I found small black hairs stuck to the bathroom floor (I'm blonde!), the caffeinated coffee had not been replenished and I was short one bath towel.... More

We stayed here because of the fact you can get a two bedroom suite for less then $200 and with a large family that is a great deal. Pros: - very friendly staff, helpful and pleasant. They went out of their way to help us. - Indoor and heated pool, great in the winter - excellent breakfast on the weekends... More