We were there for one night only. The room was reasonable for the price but unfortunately, the customer service ruined everything. I left my car remote along with all keys in the room. Called back the next day and confirmed with the receptionist that they had it in the front desk. I offered to send in postage or check in...
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We booked this hotel bc it was featured at orbitz.com for our memorial day weekend. We wanted to see Monterrey but were not willing to spend a lot of money for the hotel. When we arrived at around 2pm our room wasn't ready yet so we decided to go to explore the area before we went back to find one...
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We stayed at the Laguna Seca races longer than we had planned. Having made no hotel reservations we found out that Monterey hotels here sold out or charging outrageous rates. We called the Good-Nite Inn and spoke with the manager who had a few rooms left but promised to keep us a room. On arrival at 11.30pm the manager was...
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Thank you very much for taking the time to share your observations during your recent stay with us. Our primary objective is to ensure that our guests stay in a clean comfortable and safe room devoid of disturbances and at an affordable rate. Our room rate structure is sensitive to the economic times we live in and not necessarily to...
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We booked this hotel being on the right spot for our journey. It is located in the industrial area of Salinas, close to the highway / gas station but far from any interesting restaurant or nice and cozy city centre. We arrived 4pm and after being "welcomed" by one of the rudest hotel attendant I have ever found and we...
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Thank you for your comments and for bringing your concerns to our attention. We are very sorry and apologise for the rude reception that you received at check in. Such behavior from staff is not something that falls within company standards. Your observation has been thoroughly investigated and corrective action has been taken so that this does not happen to...
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Our destination was Monterey for my husband's business meeting, it was a four hour drive from our home, so we decided to look for a cheap but clean room for one night. I checked out the comments and most was about the cleanliness of the rooms for the price and it was a great price, $33 a nite on hotels.com....
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Thank you for your feedback on your stay with us. I apologize it has taken me a while to respond but there were some concerns you raised that we had to investigate before getting back to you.
We apologize you were not able to reach us on phone, but more disturbing is the fact that you were rudely received by...
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Accommodation was very clean and comfortable. Staff was very accommodating and helpful. Price cannot be beat. Good security. Would highly recommend.
It is always encouraging when we learn from our guests such as you that our rooms and service met your expectation. We strive to ensure that our guests are accommodated in a clean and comfortable room. Although we are located away from the busy downtown Salinas, we have have an in-house security team to ensure the safety and security of...
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I'm a snob when staying at hotels and can't remember the last time I've stayed at less than a four star hotel; however, I was traveling alone and just needed a place to crash that was clean and convenient. This place is right off the freeway close to the local subway for sandwiches and two blocks from a CVS where...
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Thank you for registering your experience during your recent stay with us.
Our main objective is to earn the trust of our guests by providing a uniquely positive service that exceeds expectation. We strive to provide a clean, safe and friendly environment at rates that remain within reach of many of our guests. Your comments are highly valued for they...
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We went for 1 night. We were going for my daughter birthday to Monterey Bay Aquarium. The Hotels in Monterey are much more expensive and change extra fees. This Hotel was close and well worth the price. It was very clean and friendly people in the office. We used the pool and hot tub, it was very clean and nice....
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The hotel is right off the freeway in a quiet industrial street. Its simple, clean and has a decent continental breakfast. I would definately stay there again.
We stay there for the long weekend of Labor Day and we were so pleased that the manager Vic help us with our resevation via phone call a day before we arrived. We noticed changes in the motel for good.... as a permited voucher for your car to be display in your front window as part of safety for guess,...
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Thank you for taking time to post your experience following your recent stay with us. Our primary objective is to provide to our guests a clean and inexpensive room in a safe environment. Feedback from our guests such as yourself is invaluable as it helps us in understanding the needs of our guests as we continue to work on our...
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