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Red Lion at Arden Village

2.5 of 5
1401 Arden Way, Sacramento, CA 95815
Hotel amenities
Ranked #75 of 86 hotels in Sacramento
2.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    1
    5
    5
    5
    14
Date Rating
dancindawgs
Fort Bragg, California
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

This was a repeat visit for me; I stayed here for 4 nights last week and have been staying here at least once a year for the last 13-14 years.The rooms were clean as usual, but not quiet. Several nights there were parties or something going on in a room near mine until after 3 am, and the front desk... More

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Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

I am truly sorry for the inconvenience you suffered while staying with us here on our property. Being a facility with mainly non-enclosed buildings, safety and security are some of our top priorities. I do apologize if this did not seem to be the case during your stay, nor that it seemed that the staff was responsive, but I can... More

justmovingthrough
1 review
1 helpful vote
1 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

Room smells like mold, shower not clean and showing obvious dirt, TV was from 1982, smoke detector hanging off wall, bed sheets felt like cardboard, and it looked like someone peed on the chair due to an obvious stain and smell. More

Was this review helpful? Yes
Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

I am very sorry for the issues that you encountered with the quality of your room. As is evident we are an older property, and we are working very hard to upgrade and renovate our rooms, and furniture. Additionally our housekeeping and engineering staff have been working tirelessly to have our rooms as perfect as possible. We would greatly appreciate... More

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Hadleyhodgkin
Las Vegas, Nevada
Top Contributor
59 reviews
13 helpful votes
4 of 5 stars Reviewed 13 October 2011
2
people found this review helpful

Awesome Place, friendly staff, I dont know where the other reviewers stayed but I did not find this property at all unpleasant, while there are some minor detours because of renovations the room I stayed in was immaculately cleaned. I am sorry for their bad experience but mine was awesome I stayed in room 507. More

Was this review helpful? Yes
Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

Thank you so much for you wonderful review of our property. We appreciate you very much for voicing such lovely compliments about our staff and facility. On behalf of everyone here at the hotel we would love to have you stay with us again so that we may exceed your expectation. Thank you very much! Max Lessman More

sacvet
2 reviews
2 helpful votes
1 of 5 stars Reviewed 8 October 2011
2
people found this review helpful

The place is trim down, the rooms are total filth and health hazard. The carpets stained, worn, and smell. The bathroom walls are stained and the wallpaper is torn and peeling off. The shower/tub is a health hazard. The tile is coated with something not identified by science, and black mold. The cups and glasses in the room are dirty... More

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gab_miranda
Cabo San Lucas, Mexico
Senior Reviewer
8 reviews
5 helpful votes
5 of 5 stars Reviewed 8 October 2011

After read all comments I thought it might not be a good Idea to stay there but let me tell you one thing, when you get to a hotel you must let them see what a re your needs, the Red Lion at Sacramento was really helpful in everything I need even the assistant General manager came out and listen... More

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aandb1
2 reviews
1 helpful vote
2 of 5 stars Reviewed 2 October 2011
1
person found this review helpful

Here overnight for party in Martinique Room. Guest room was falling apart with broken blackout curtains and no sheer curtains, peeling paint, tattered chair. Extremely noisy air conditioner/heating unit. On patio, dirty glass left on table and wood chips on either side covered in cigarette butts. Advertised jacuzzi but it had been removed. Only one unheated pool. In their favor,... More

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MegandBigGeorge
Eugene, Oregon
Contributor
11 reviews
3 helpful votes
2 of 5 stars Reviewed 15 September 2011

While the excuse I was given for the dust, detours, and general confusion was that the hotel is undergoing renovation, even in the midst of change and construction, there is no excuse for disorganization. For the price paid for the room, expecting a clean, quiet, comfortable room is not unreasonable. Regardless of renovation and repairs, staff should not slack on... More

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S B
San Diego, California
2 reviews
3 of 5 stars Reviewed 8 September 2011

For the price, we got a comfortable and clean room.Check-in was fast and efficient. Staff was friendly and helpful. The bathroom was updated with a nice, clean tile floor and very spacious, however the vanity (sink) area could use a brighter ambiance. I didn't like the dark counter and the lighting was terrible. The location was good, very close to... More

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ausnarelle
Melbourne, Australia
1 review
1 of 5 stars Reviewed 20 August 2011

Words do not do my feelings towards this place justice. Where to start. We were booked in half a conference centre away from our friends (after requesting to be next door) and of course this was way to much trouble for the unhelpful and rude staff to deal with. Once in our room we asked to change rooms as it... More

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Gomes1
Salinas, CA
2 reviews
1 helpful vote
1 of 5 stars Reviewed 10 August 2011
1
person found this review helpful

It cost us over $140.00 and here is what we got for that amount: No television reception for our entire stay, no kleenex, no phone book, no paper or pen, no "privacy please" sign, only one coffee cup in the room. For breakfast their waffle iron was broken and their toaster was acting up. Worst for all...the office staff was... More

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Red Lion at Arden Village Also Known As

  • Red Lion Hotel Sacramento
  • Red Lion Sacramento
Address: 1401 Arden Way, Sacramento, CA 95815

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