A guest will want for nothing at this terrific property with insanely great service! Valet, Bell Staff, Regency Club host and front desk staff were super attentive, polite and courteous. We had a 10th Floor concierge level suite which was as comfortable as it was huge… and it was big. The suite had a large sitting area with a big... More

Because my husband got sick at the last minute, I travelled across country by myself with our ten-month-old baby. It was a stressful trip, but one made so much more doable and enjoyable by the staff at the Hyatt, who were so unbelievably helpful. After numerous plane delays we arrived at 2:30 am. The night bellman/valet brought all our things... More

I was at the Hyatt Sacramento for a 3-day conference. Hotel was ok, service uneven (waited quite a bit to order my lunch when I was in a rush). Guestroom spacious, but had a bad smell, candy wrapper on the mantle when I checked in, very noisy (hardly slept the first night). Very upset about having to pay tor internet... More

I spent 4 nights at the Hyatt for work in March. This hotel was very nice. Room was very clean and modern. The staff was friendly, and helped with a couple special requests, including getting taxis, storing bags with the valet, and checking in early when our plans shifted. The fitness center was very nice, but rather hard to find.... More

I stayed here for 3 nights/ 4 days for a conference. I was given a room on the concierge level (10th floor), which happens to be where the Elite members stay. The ex-governor of CA - Arnold Schwarzenegger - had a suite on the 12th floor. This is where he used to stay when he was in town. Pretty nice... More

I am giving four stars to this review because it means "very good", while three stars means "average". My real review should stand at three and half star, since my found could be defined as good, no more, no less. The pros: - Service at reception was fine every time I went, wifi was provided free of charge and all... More

I stayed here one night in April 2013 and had a great experience. Checkin service was excellent - they were able to accommodate all of my requests (higher floor, king bed, facing downtown) along with a slightly early checkin. I asked about Wifi fees in the room (around $10 for 24h), and was also told there was free wifi in... More

Our SKAL convention (SKAL is a word for a Nordic toast) of a bunch of tourism professionals had an outstanding stay at the Hyatt. Their rooms seemed to be recently renovated, beds very comfortable, and I think their bathroom amenities are the best in the business. Staff were all very professional, though I thought almost too stiff and formal at... More

Waiting waiting waiting for > 6 hours for a room. Hyatt needs to hire more housekeeping staff! Cant show pic of room. Still havent seen it. They said it might be available after 5 pm. I'm gonna have to nap on a sofa in their lobby.