I had a very pleasant 2-day stay at this conveniently located hotel. The room was comfortable and clean. Upon my arrival at home, I realized that I had forgotten my pillow from home and a very important work document . I contacted the hotel and was assured by Robbie that the housekeeping staff had found my items and put them... More

When I heard that our conference was at the Holiday Inn, I was bummed. But once I got to town and saw the location of the hotel, I was happy. It's right next to the Westfield Mall and about two blocks from Old Town Sacramento. The service at this hotel was EXCELLENT. I had an executive room and a few... More

Second poor experience at Holiday Inn. Upon arriving that evening I parked under the awning to check in. I was forced to give my keys to the attendant who moved my car over about one foot to the right because I was taking up too much room. At the counter I asked if I could use the HC parking in... More

All the "must have" boxes can be checked off: clean room; comfy bed; friendly, competent staff. BUT yesterday I was given one of those amazing, over-the-top customer service experiences like you hear about people having at the Ritz Carlton. I was in Sacramento for the Unified Wine & Grape Symposium. I parked my car in the Holiday Inn's self-park lot,... More

We found the hotel staff to be very friendly and helpful, particularly the bell service person who helped transfer a large amount of luggage when we arrived and again when we checked out. The hotel was above average in cleanliness and condition of the property. The location was excellent for our needs, with lots of nearby options for eating and... More

Great hotel. Close to Sacramento mall, Old Town, & Amtrak station. Everyone in Sacramento was friendly & helpful. The valet to the maids, & front desk people are really great! The restaurant made the last nights meal a fond memory. We would definitely stay here again. More

Stayed here on our drive from LA to Reno. Picked here for the convience of location and access to mall and old Sac. Service was outstanding, cleanliness was great, and was relieved to have picked a hotel that didnt disappoint. More

Location is good, however... Don't eat dinner at the Cyprus Grille-worst food I have ever had. Wireless internet is slower than dial-up. If you want to get any work done, don't stay here! More

Liked the location - right next to the K Street Mall- there's a nice microbrew restaurant, where they also make their own root beer - delicious. The hotel was clean and quiet, with smooth professional service. I will say the pool was extremely disappointing - at first I thought it was a jacuzzi, it was so small. A concrete deck... More