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Holiday Inn Sacramento-Capitol Plaza

3.0 of 5
300 J Street, Sacramento, CA 95814
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Ranked #31 of 86 hotels in Sacramento
3.5 of 5 stars 85 Reviews
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85 reviews from our community

    Trip type
Traveller rating
    17
    36
    17
    8
    7
Date Rating
cruzca
Santa Cruz, CA
Senior Contributor
27 reviews
71 helpful votes
3 of 5 stars Reviewed 20 April 2011
2
people found this review helpful

Room: The room was a pretty standard (but older) Holiday Inn room. Some elements that were good were the new bed, new TV and good computer desk area. Some elements that were average were the linens, closet space (small) and window/view area. Some below average areas were the celing (cottage cheese, older) and bathroom (older shower and general signs of... More

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surfing13
Pleasanton, California
1 review
5 of 5 stars Reviewed 18 April 2011

I had a very pleasant 2-day stay at this conveniently located hotel. The room was comfortable and clean. Upon my arrival at home, I realized that I had forgotten my pillow from home and a very important work document . I contacted the hotel and was assured by Robbie that the housekeeping staff had found my items and put them... More

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GoletaMom
Santa Barbara, California
Senior Contributor
35 reviews
32 helpful votes
4 of 5 stars Reviewed 16 April 2011

When I heard that our conference was at the Holiday Inn, I was bummed. But once I got to town and saw the location of the hotel, I was happy. It's right next to the Westfield Mall and about two blocks from Old Town Sacramento. The service at this hotel was EXCELLENT. I had an executive room and a few... More

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terriccha46
Gasquet, California
Contributor
14 reviews
6 helpful votes
1 of 5 stars Reviewed 17 March 2011
1
person found this review helpful

Second poor experience at Holiday Inn. Upon arriving that evening I parked under the awning to check in. I was forced to give my keys to the attendant who moved my car over about one foot to the right because I was taking up too much room. At the counter I asked if I could use the HC parking in... More

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sfkat
San Francisco, California
1 review
5 of 5 stars Reviewed 28 January 2011

All the "must have" boxes can be checked off: clean room; comfy bed; friendly, competent staff. BUT yesterday I was given one of those amazing, over-the-top customer service experiences like you hear about people having at the Ritz Carlton. I was in Sacramento for the Unified Wine & Grape Symposium. I parked my car in the Holiday Inn's self-park lot,... More

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Aaron Reno, Area Revenue Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review
7 March 2011

Dear Sfkat, Thank you for the flattering comments. I had the pleasure of meeting you in person during your stay and it was our pleasure to help you out in this situation. We take great pride and care of our hotel and value our customers concerns. On behalf of the General Manager and the rest of our team we appreciated... More

TooChoosyForWords
Corning, California
1 review
5 of 5 stars Reviewed 26 October 2010

We found the hotel staff to be very friendly and helpful, particularly the bell service person who helped transfer a large amount of luggage when we arrived and again when we checked out. The hotel was above average in cleanliness and condition of the property. The location was excellent for our needs, with lots of nearby options for eating and... More

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Aaron Reno, Area Revenue Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review
5 November 2010

Dear TooChoosyForWords, Thank you for taking the time to share your experience with us. We appreciate your comments and I will make sure that the Housekeeping department sees your notes. We are very happy to hear that all of your expectations were met and exceeded. Yes, we do wish we hada hot tub as well, however, it is one of... More

yell0deere
Lancaster, Wi.
2 reviews
1 helpful vote
5 of 5 stars Reviewed 13 October 2010

Great hotel. Close to Sacramento mall, Old Town, & Amtrak station. Everyone in Sacramento was friendly & helpful. The valet to the maids, & front desk people are really great! The restaurant made the last nights meal a fond memory. We would definitely stay here again. More

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Aaron Reno, Area Revenue Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review
5 November 2010

Dear Yell0Deere, Thank you for your comments. We appreciate the time it takes all of our guests to write to us on Tripadvisor. We are happy to see that we exceeded your expectations while visiting Sacramento. Next time you come to town, if you have not already been, you may want to visit the Ca Railroad Museum in Old Sacramento,... More

AimlessJ
Reno, Nevada
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed 16 July 2010

Stayed here on our drive from LA to Reno. Picked here for the convience of location and access to mall and old Sac. Service was outstanding, cleanliness was great, and was relieved to have picked a hotel that didnt disappoint. More

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Aaron Reno, Area Revenue Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review
5 November 2010

Dear AimlessJ, Thank you for taking the time to write to the hotel and share your most recent stay. We hope that you made it safe and sound to Reno and hope that you consider us in the future when traveling to the Sacramento Area. Sincerely, Aaron Reno Area Revenue Manager More

tomofo
Los Osos, California
1 review
2 of 5 stars Reviewed 14 July 2010

Location is good, however... Don't eat dinner at the Cyprus Grille-worst food I have ever had. Wireless internet is slower than dial-up. If you want to get any work done, don't stay here! More

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Aaron Reno, Area Revenue Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review
5 November 2010

Dear ToMoFo, First I must apologize for not responding to your post earlier. Please not that your comments were shared with our Food and Beverage Team so that we may address any short comings that you may have experienced during your stay. We appreciate you taking the time to share your comments with us and we are sorry that we... More

cdctosan
San Diego CA
Senior Contributor
27 reviews
17 helpful votes
4 of 5 stars Reviewed 10 July 2010

Liked the location - right next to the K Street Mall- there's a nice microbrew restaurant, where they also make their own root beer - delicious. The hotel was clean and quiet, with smooth professional service. I will say the pool was extremely disappointing - at first I thought it was a jacuzzi, it was so small. A concrete deck... More

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Holiday Inn Sacramento-Capitol Plaza Also Known As

  • Holiday Inn Sacramento
  • Sacramento Holiday Inn
Address: 300 J Street, Sacramento, CA 95814

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Holiday Inn Sacramento-Capitol Plaza
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