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Holiday Inn Express Sacramento Convention Center

2.5 of 5
728 16th Street, Sacramento, CA 95814
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Holiday Inn Express Sacramento Convention Center
Ranked #50 of 86 hotels in Sacramento
3.0 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    10
    25
    18
    13
    7
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

The BF and I were a bit skeptical of this hotel after booking via Hotwire and reading Tripadvisor reviews. We attended a reception at The Grand Ballroom on 7th & J St so we wanted a hotel in the Downtown vacinity. Fortunately, we did NOT experience anything negative (ie bed bugs or vagrants in the parking lot). Our overnight stay... More

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Redlands, Ca
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 16 October 2011
2
people found this review helpful

I chose Holiday Inn Express because of the good values I've had with them in the past. This hotel, though currently undergoing renovation, is completely sub-par. The mattresses are unacceptably soft-- two days later, I still have a backache. The bathroom was not clean. At breakfast, the attendant was complaining about all of the things she'd asked them to put... More

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Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 25 August 2011
1
person found this review helpful

I stayed one night for business and the next day came home covered in bed bug bites. Unfortuneatly, I didn't realize it until I'd already left the area and did not have a chance to look for actual bed bugs or their residue. The manager was responsive but told me that they did a thorough inspection and found no evidence... More

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San Diego, CA
Senior Contributor
46 reviews 46 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

I stayed at this hotel earlier this week because I had stayed there 3 times last year on business. Things seemed a little seedier this time. Positives: employees are polite and helpful, there are two computers in the lobby that are free to use, parking and breakfast are free, location is walking distance to Capitol building and a block from... More

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See 5 more reviews by Lakeside31 for Sacramento
Pennsylvania
Senior Contributor
33 reviews 33 reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 24 June 2011

I spent several nights here on business recently and found it to be a very nice hotel with a good staff. The rooms are typical Holiday Inn Express rooms and are clean and comfortable. The location is good and you can walk to the convention center and several restaurants. I walked to and from the hotel at night and did... More

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toronto
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 June 2011 via mobile

Overall, it is what you would expect from a holiday in express. It is about 3 blocks away from the convention center so it is quite walkable. The corridors are slightly too dark (from the point of view of a single traveler). The other problem is the downtown / convention center being unsafe overnight but if you are not renting... More

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Louisville, Kentucky
Top Contributor
204 reviews 204 reviews
Reviews in 78 cities Reviews in 78 cities
619 helpful votes 619 helpful votes
2 of 5 stars Reviewed 16 May 2011
1
person found this review helpful

As Priority club Platinum members, we use choose this group because of their overall quality and customer service. This property was way below their standard. We stayed here one night before our flight. Last visit, we stayed at the Holiday Inn by old town and enjoyed it. Not so here. The location is bordering a seedy corner with an abandoned... More

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HIEXSACCA, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
29 May 2011

Thank you for taking the time to share the challenges you experienced on your recent stay at the Holiday Inn Express. I am always saddened to hear when we have not delivered the “Guest Experience” that you expected. Your experience reminds us that we have “work-to-be-done” and that each member of the TEAM needs to strive to do better with... More

Rocky Mountains
Senior Contributor
30 reviews 30 reviews
Reviews in 22 cities Reviews in 22 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 28 April 2011

The best part of this older hotel is the location. Walking distance to convention center. The last couple of years a few new restaurants have sprung up around the property. The lobby, halls, common space and room are fine. Not new and nice, but not run down. The room had a lot of street noise even for an upper floor.... More

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HIEXSACCA, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
29 May 2011

Thank you for your review and comments during your stay. Our Hotel Ownership and Management is currently working to improve our Guest Experience at our Hotel and we will be making numerous changes to serve you better. We have also just ordered new fitness equipment and are scheduling to remodel our fitness room shortly adding the new equipment when completed.... More

Gaithersburg, Maryland
Senior Contributor
22 reviews 22 reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 20 March 2011

This property is located just a few blocks from the Sacramento Convention Center and offers a cheaper alternative to the pricey Hyatt and Sheraton Grand located next to the facility. This is an older hotel that has that feint odor that I can't quite describe when exiting the elevator but that's what you get for the price. I honestly couldn't... More

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Sacramento, California
Senior Contributor
37 reviews 37 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 March 2011

Good location in Downtown Sacramento, spacious room, and nicely taken care of urban property. Only problem experienced was shock waves from the slamming of all room doors in the vicinity when they close (there has got to be a mechanism to prevent this) and a bathroom door that would not close since it was too big for the frame.

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See 8 more reviews by InsiemeSempre for Sacramento
HIEXSACCA, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
15 March 2011

Thank you for your review and comments. I am having my Engineers review the self closing mechanism on the guest room doors to locate any guest doors that may be closing and making a noise and readjusting them to close quietly. I will also have them look for any guest bathroom doors that do not close securely as I am... More

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Additional Information about Holiday Inn Express Sacramento Convention Center

  • Holiday Inn Express Sacramento
  • Holiday Inn Sacramento
  • Sacramento Holiday Inn
Address: 728 16th Street, Sacramento, CA 95814
Price range (per night):* INR5,937 - 9,018

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