Has seen some better maintenance since my last stay here. Fresh sheets and bedspread and clean bathroom added to the appreciative value. No fridge or microwave in my room but I did not want nor ask for them. Bacon and egg breakfast capped a nice stay for the money.
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after calling around the Sacramento area looking for a place to stay, with both location (proximity to airport) and price taken into consideration this place was an immediate choice.
While we only stayed one night, the room was clean. we did not eat at the restaurant but walked to two local establishments that we were quite happy with.
the front...
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The staff goes above and beyond their job duties to keep customers happy with their stay.
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stayed at this hotel for almost 2 weeks, did have problems getting clean towels on a daily basis, however, breakfast was a little better than previous reviews, had bacon and eggs every morning, however that was a 6am...floors are dirty, sheets seemed ok, place was quiet. Be sure to ask for a room w/ a microwave and fridge but be...
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Let me start my saying that the gentleman who checked me in was very nice. That was probably the only part of my stay I can say I am satisfied with. I'm not a picky customer and I rarely have complaints, but this place could use a MAJOR deep cleaning. I noticed a yellow stain on the bed sheets as...
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We stayed at this hotel for 7 days. Three of the seven we did not get bath towels, and often were missing some sort of other towel, either wash cloth, bath mat, or hand towel. It was not that we did not get clean towels, but simply, NO towels. The old towels were taken and not replaced. Not to mention...
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In regards to the other post ABSOLUTELY NASTY that I posted earlier:
As you can see from the response from the general manager, she thinks nothing is wrong with the room.
I have posted pictures so that the General Manager (and other guests) can see that the items I described ARE in fact the SAME AS I DESCRIBED. You can't...
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I apologize to the guest for incorrectly checking the room. That room should never have been rented. We have refunded the guest the money and thank her for bringing these deficiencies to our attention. As stated before, the hotel’s goal is to keep improving. Unfortunately, from time to time we make mistakes. Our goal is to create returning guest and...
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Cob webs on the walls and ceiling. Lots of dirt on the ceiling above the air unit. Shower floor was stained brown. The lamp shades were rotten. The sheets were either dirty or stained. Free breakfast was a joke. At 8:30 A.M. there was 1 bagel and 3 English muffins. Do yourself a favor, DO NOT STAY AT THE QUALITY...
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We thank you for bringing your concerns to our attention. We strive to provide great service and to maintain our rooms to exceed guest expectation. From time to time we fail in that mission. Although we did not find the items in the rooms to be the same as described we were deficient in our breakfast. We have retrained our...
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Dear owners and Operators,
I just want to THANK YOU so much for my current stay at your hotel. I unfortunately lost my home in Natomas and as a result was required to stay in a motel. I chose your hotel three weeks ago and so happy I did. From the very start your GM and staff made me feel...
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I had some friends and family members stay at this hotel and i thought about staying there for a business trip i had to take but what i was told was absolutely sickening! The rooms are fiflthy, people selling drugs outside the hotel, bed bugs, very noisy...the list goes on. I would have expected more for a place that has...
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37 Reviews
