The staff was very friendly and made me feel at home. The first impression is as of a cheap motel and it is. The rooms have a little kitchen, microwave and full size fridge. Everything in the room was outdated and I felt like I was on a $25 motel room even though the room base price was $99 for... More

I blame myself for this one. I believe in quality and in value. For a recent business trip, we were offered rooms at a brand new hotel a block from the conference. I chose to save what amounts to about $40/night to stay a mile away here at the extended stay. It had mixed reviews, but I figured I wasn't... More

The rooms were decent. A step up from Motel 6. Staff was great, good customer service. I had recently watch a television program on bed bugs. Since watching this program,whenever I stay at a hotel I always do an inspection for bed bugs by pulling back sheets and checking matresses and boxsprings. When inspecting the boxspring, I immediatly found two... More

Was forced to leave after paying a week in advance without a refund. Noel [--] was very unprofessional, irrate and threatened me after finding one cigarette butt in the toilet. Told me if I checked out By 11am the next day I would recieve a refund for the days I did not stay. So, I checked out on time went... More

Noel and Laura in management and all the remainder of the staff here are just awesome! They function extremely well as team which made my stay worry-free. Noel always has a smile and everyone always remembers your name...like the place that you can go where everbody knows your name, if you will. From management to maintenance they are all professional... More

I live in the Bay Area and stayed at a local Extended Stay America during a home renovation. I had a positive experience there and decided to give my business to Extended Stay again for my trip to Sacramento. Unfortunately, the room didn't live up to my expectations and prior visit. Our room smelled musty and vaguely of smoke. I... More

Despite having booked a non-smoking room, I was given a room on the smoking floor. Doesn't matter though. The whole building reeks of smoke even the non-smoking sections. Unpleasant, tactiturn, passive-agressive staff. They are renovating the smoking floor but even the strong paint smell couldn't cover the reek of the smoke. Paper thin walls, with the fan on I could... More

We stayed in the extended stay roseville in April 2004. The hotel was adequate, and at £59 per night not badly priced. There are not a lot of facilities in the hotel, it's main saving grace for us was the Claimjumpers restaurant across the road, from the hotel, which was always very busy, but had a lot of tables. Their... More