Each and every time I come to Rocklin, I stay at the Days Inn. The staff is very friendly, always attentive to whatever my needs or concerns may be, always grateful for my choosing them and make me feel right at home. Their rates are very good and I've never had a problem getting a clean, warm, comfortable bed. Thanks...
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Dear Michael,
Thanks for your kind remarks. We sincerely appreciate the feedback and encouragment.
It's always our pleasure to serve you and we look forward to seeing you again soon!
Sincerely yours,
Lalit Kumar and Team
Days Inn - Rocklin, CA
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The staff are very Friendly and help with all needs to make you feel at home away from home!!
This is the 3rd time we have visit this area in 3 yrs. WE have made it our stop for the home away from home so friendly!!! Clean and QUIET. = )
My Husband travel's every where and this is the...
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Hi Michelle,
Thanks so much for the kinds words. It's particularly nice to hear that our great service and quality has remained consistent over the years. We truly appreciate your business and enjoy serving you and your family.
We look forward to seeing you again soon!
Sincerely,
Lalit Kumar
General Manager
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This was a new low. I pulled the sheets back and found hair between the covers and on the pillows. Obviously, the linens were not changed. I slept in my clothes on top the sheets and wrapped a towel around my pillow. It was icky.
Dear Bodidly,
Please accept our deepest apologies. There is absolutely no excuse for poor cleaning.
Be assured that our entire staff will be made aware of this comment and that we will double our efforts to avoid such mistakes in the future. We have a very experienced housekeeping staff and then inspect every cleaned room every day before a room...
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After traveling for 2 months in budget hotels from Santa Barbara to Rocklin, CA I can vouch for this hotel to be exactly as the hotel description describes. We liked this place so much we made a point to come back to exactly the same hotel after traveling for weeks. Kind, considerate, clean, pool and jucuzzi is in wonderful working...
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Dear Montanins,
It is truly our pleasure to serve. Thank you so much for the compliments and confirmation of our genuine attitude toward.
As noted, we try to maintain a quiet, professional atmosphere so our guests can truly relax. Our rates are sensible and our efforts and attention to service is sincere. We look forward to seeing you and your...
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I have stayed here numerous times and have had nothing but good experiances. I have stayed at differant hotels and motels around the area and have paid considerably more for just a bigger hotel...not bigger room. I'm a complainer by nature and if something wasn't right with my stay I would have no problem expressing my displeasure. I've not once...
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Dear CJames,
Thank you so much for your kind words. It really is nice to hear encouraging words sometimes. Our whole staff works hard to make every guest stay enjoyable and comfortable. It really lifts everyone's spirits when we hear that our guests notice.
Thanks again for making our day. Happy Holidays!
Lalit Kumar
General Manager
Days Inn - Rocklin,...
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My Wife and I stayed at this hotel 8 days. It was clean. Very good neighborhood.Easy access to freeway.
Dear Brian,
We wanted to thank you for your feedback. We will continue to look for ways to improve and hopefully earn an even stronger recommendation next time. We hope to see you again soon!
Sincerely,
Lalit Kumar
General Manager
Days Inn Rocklin
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I stayed here for one month and had excellant experience. Every night was quiet . The breakfast was very good ,it included waffles ,eggs, bagels, milk, pastries,coffee and tea. The rooms are very nicely furnished with two comfortable fancy chairs, one including a sofa chair. The beds were excellant and helped to heal my aching back. The next morning my...
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Dear David,
Thank you so much for the kind words and affirmation. It is very nice to hear that some of our improvement and efforts really helped make your stay wonderful. We'll keep focusing on doing the important things right: cleanliness, comfort, service and quality.
We appreciate your business and hope to serve you again soon. Please stop by to...
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My husband and I stayed in this hotel for a concert we went to in Thunder Valley Casino on a Saturday. We first stopped by the hotel to leave our luggage and as we walked in to check-in we noticed this awful smell in the lobby, it smelled like food with curry or some kind of medicine smell it was...
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Walls, beds, counters, everything was filthy, I had to take my son's wet wipes and wipe down every surface. We tried dealing with management but they just put us off continually, didn't really understand English, very frustrating.
Dear C. Hamilton,
On behalf of the hotel, i want to personally apologize for your experience at our hotel. We sincerley pride ourselves on exceptional customer service and quality and will not tolerate the type of issues you raised. In fact, we also noticed quality concerns in April 2011 and immediately implemented changes to restore our positon and guest's experiences....
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I was travelling on business & stayed at Days Inn Rocklin. Place is very clean & beds are very comfortable. I got good rest for the next day & enjoy staying. Friendly staff & good breakfast adds to the value price of this hotel. I will definelty stay here.
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