This a very cost effective place to stay. If you're looking for updated and contemporary, then this is not the place for you. It's outdated, but clean. The hotel is located on a major street and you definitely can hear traffic and sirens. The staff was very helpful and friendly. Very close to the Mission Inn and next to a... More

We stayed here January 2011 and are making arrangements again for this January 2012. It was clean and comfortable. Some rooms are very small but the one we had was fine. Bathroom was good which is often a problem in economy motels. The grounds were cared for and staff was nice. Not everything was the greatest but for the place... More

Staff was very friendly and accommodating.The room we were assigned was neat,clean and very charming.Santa Cruz Inn is a building of significant historical value which we simply loved!All in all we had a fantastic stay..will definitely go back!!

First off, let me stress that I wasn't in the market to stay at a hotel for the ambiance during my trip. I just wanted a cheap hotel that was clean and located in the Riverside area. I had a very nice sized room with two queen size beds (forget room number, but room is right next to the coffee... More

This place has a lot of charm, but also has some quirks. Overall, I would stay here again, but it's not your typical chain hotel. The setting is nice--it's right on Market Street across from the convention center, so if you come for some kind of conference or convention, you can't beat the location. The hotel itself is a Spanish-style,... More

No Wifi as promised, room 12 feet from busy road (noisy) and street lamp right outside window at night - think spotlight in your face while trying to sleep. No hot water in bathroom sink; I think you get the picture. But wait, the best part is I reserved room for three nights, stayed only one, but was on the... More

I had booked in Jan 30th until Feb 5, 2010. I found the hotel in a Mexican style. Which I liked. I had not stayed in a place like that. It was very well maintained. My room was cleaned daily. I had a constant two bars of free wireless internet which worked fine for Skype so I didn't need to... More

love the hot tub.the fire place was very nice,the bed was very comfortable

When I made reservations I was told they would have a continental breakfast each morning but there was none. When asked the staff said there had never been a continental breakfast. Now I see their advertisement has eliminated this offering. Spartan accommodations. One day our room was not made up at all and it was too late at night when... More