We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Richmond hotels »

Extended StayAmerica Richmond-Hilltop Mall

2.0 of 5
3170 Garrity Way, Richmond, CA 94806
Hotel amenities
Extended StayAmerica Richmond-Hilltop Mall
Ranked #3 of 6 hotels in Richmond
2.5 of 5 stars 18 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

18 reviews from our community

    Trip type
Traveller rating
    3
    2
    2
    1
    10
Date Rating
Posted by a cheaprooms.com traveller
Vancouver, Washington, USA
1 review
4 of 5 stars Reviewed 16 April 2012

arrived 2hrs early. Two rooms were ready, had an hour wait for the third room. Hotel was under construction, but wasn't too unsightly. Staff was very helpful. Stay was nice. Would stay again.

Was this review helpful? Yes
Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 25 February 2012
3
people found this review helpful

First of all, the location where this hotel is located is NOT SAFE. Lots of shootings and killings-- a crime saturated area. Professional photo's posted here are either photoshop or taken in a different Extended stay hotel. The room I stayed certainly does NOT look at all like these photos posted. The bed smells like barf, urine, and feces with... More

Was this review helpful? Yes

Travellers are raving about these Richmond hotels

Hilton Garden Inn San Francisco/Oakland Bay Bridge
4 of 5 stars
Show Prices ABS:HotelCheckRates-d76851?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Katy, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 29 July 2011
4
people found this review helpful

This hotel was old and dirty. The staff was not very attentive. The walls were very thin, could hear everything going on in rooms all around you. May have a "convenient workspace", but you have to pay for the WIFI. Doesn't make sense considering this hotel is geared toward people traveling for business. The mall that was near was, as... More

Was this review helpful? Yes
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 23 June 2011
3
people found this review helpful

Okay, so I happened to be on a pretty tight budget last holiday season, so this spot seemed like the best value in the area. But look: you pay one way or you pay another. What I didn't pay in a slightly higher fee, I paid in anxiety, distaste and occasionally outright fear. The "amenities" included cheap, scratchy sheets; gross-feeling... More

Was this review helpful? Yes
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 10 June 2011
2
people found this review helpful

The rooms are fairly clean, they just aren't maintained. The outside door has no handle, so someone tied a piece of canvas rope to it. The garbage room was so full I could hardly open the door! Health Hazard! There is garbage in the stairwells, garbage on the grounds, and and frequent homeless visitor's hanging out. The attitude is NO... More

Was this review helpful? Yes
Richmond, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 22 February 2011
3
people found this review helpful

The manager is rude, terrible, and sits on the side chair and talks to the guests. I walked into dirty room and immediately reported to the manager and he stated give me five mins. and that 5 mins. turned into 1 hour. After this job my team and I are not coming back to this property againt for sure. Next... More

Was this review helpful? Yes
Phoenix AZ
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 16 October 2010
3
people found this review helpful

I never stayed in an extended stay hotel and I will never again. I checked in on Thursday and got unpacked, purchased groceries, and had a good first night. My reservation was for four days and my credit card was charged. On Friday I went about a peaceful day of sight seeing and attended an evening retreat. It was about... More

Was this review helpful? Yes
El Paso, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 September 2010
2
people found this review helpful

The hotel manager was very helpful, caring, and went out of his way to help a disable person like me. The rooms were very clean, organize, and smelled great. They provided fork, spoons, knives, dishes, pots & pan in the my handicap room. Place was safe and no problems! THANKS, TINA

Was this review helpful? Yes
Los Angeles
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 June 2010
2
people found this review helpful

As an avid traveler, my spouse and I have had the pleasure of staying in a multitude of hotels throughout the country. sadly, this hotel was, without a doubt, the worst one I have ever slept in. We checked in, and the room was filthy. They told us the maid must have missed the room, and gave us new towels.... More

Was this review helpful? Yes
richmond
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2010
1
person found this review helpful

Hotel has economical rates for short and long term stays. Staff very friendly and courteous. Great location - close to Mall, Walmart, Bank, Grocery Store, Restaurant etc.....

Was this review helpful? Yes

Travellers who viewed Extended StayAmerica Richmond-Hilltop Mall also viewed

Courtyard by Marriott Oakland Richmond/Berkeley
Show Prices ABS:HotelCheckRates-d240159?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Days Inn Point Richmond
2 of 5 stars 32 Reviews
Richmond, CA
Show Prices ABS:HotelCheckRates-d79547?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Americas Best Value Inn - Richmond / San Francisco
Show Prices ABS:HotelCheckRates-d247065?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 6 hotels in Richmond, ranked by popularity »

Been to Extended StayAmerica Richmond-Hilltop Mall? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Extended StayAmerica Richmond-Hilltop Mall

  • Extended Stay America Richmond
  • Extended Stay Richmond
  • Richmond Extended Stay
Address: 3170 Garrity Way, Richmond, CA 94806
Price range (per night):* INR5,153 - 5,937

Owners: What's your side of the story?

If you own or manage Extended StayAmerica Richmond-Hilltop Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Extended StayAmerica Richmond-Hilltop Mall
Show the lowest price for this hotel (from our partners)
Show Prices