At the conclusion of my 3 night stay, I experienced a personal health issue. I alerted the hotel manager, "John," who was very responsive and helpful. more

I stayed in this hotel for 2 weeks for business, thinking that this was a great hotel. I had prepaid (around $100 per night with my company rate) in advance. The reservation people had messed up my itinery (because I had transferred from a non-prepay reservation to a prepay reservation), and when I explained it to one of their operations... more

I coordinated a wedding at the Sofitel this past August. The lower floor of the hotel (lobby, gym, cafe, ballroom, meeting rooms, bar, restaurant, etc...) is super modern and well outfitted. The furnishing in the lounge facing the pool is elegant and modern - a perfect place to chill out and have drinks. From a wedding standpoint, the hotel is... more

Found the hotel easily, good room and location (if a little on the adge of a business district) for San Francisco airport and US101. However, on arrival a wedding party had taken over the hotel and it was not possible to get served for food or drink in the bar. Would recommend for business traveller BUT beware of weekend functions. more

We have family in both Redwood City and San Jose whom we visit often. We have tried numerous other hotels in the area over the years and we always come back to The Sofitel as it is THE BEST! A very convenient location just off the 101 Freeway (far enough removed that there is no noise but close). Easy, free,... more

As a frequent traveller and someone who tends to stay in Sofitel hotels whenever possible, this was a good one Firstly don’t go expecting typical Sofitel rooms, whilst I understand some are being upgraded the others are dated. A pink sofa with a questionable stain, black out blind with many holes (highly annoying in the morning) and a intriguing shade... more

I was a little worried after reading others' reviews that this would be a terrible 4 nights, but was pleasantly surprised. Yes, it is true that the rooms are outdated, but they were clean, linens were really nice - fluffy white towels, really comfortable beds. For the price paid (compared to other San Francisco area properties) we were happy to... more

we stayed here as part of a wedding room block and being only $89 we thought it would be a great mini vacation as well. the lobby is gorgeous, modern, trendy, lavish. the staff in the lobby is very attentive and courteous. (bell men helping with luggage and opening doors, smooth check-in/out). the bar is also very fun with great... more

Don't be fooled by the name or the lobby. Hotel Sofitel is French for Motel 6, but without any of the extras that Motel 6 gives you. Here are the reasons why. 1. Accor Hotels owns both Hotel Sofitel and Motel 6 (hence the connection) 2. $10 a day for internet (at Motel 6 its free) 3. Would not provide... more