Travelzoo offered the Hotel Portofino at a discount on my husband's birthday. We arrived on Saturday night around sunset and were delighted, not only by the lovely marina surroundings, but by the beautiful hotel. Walking in, we felt as if we'd been transported to Maui but the decor is more Nantucket. The staff was friendly and knowledgeable. The room was... More

We got a coupon through TRAVEL ZOO so we decided to try it...We are local but wanted a little romantic get away..It was perfect! we arrived early(not expecting our room to be ready..we were planning on using their Cruisers and go for a bike ride along the beach)....Our room WAS ready AND they upgraded us to the oceanside of the... More

The hotel was beautiful and had a friendly staff. Our room was comfortable and the staff was helpful and pleasant. We were disappointed with the bar service. We wanted to have drinks Saturday night and there were many empty, dirty tables. And the bartender was swamped and mostly unavailable. We sat around for about 20 minutes and when I went... More

My husbands pair of $120 Chacos were stolen while we stayed there. The hotel management claims that it must've been the next guest in the room.... Seriously.. Also, we tried to order a bottle of wine at the bar, 20 minutes later the bartender returns with no wine, says the menu we looked at must not be up to date,... More

Great stay, free bikes to ride the strand. Location is perfect. As per the reviews the walls are thin. Enjoyed the stay. Everyone friendly and helpful More

I used to stay at the Ritz Carleton,Marina del Rey but now will only stay at the Portofino! This is a really nice hotel with incredible staff who go out of their way to be pleasant and helpful to their guests. I had a room facing the ocean and more importantly the entrance to the marina and harbor. Every morning... More

Really pretty, comfortable hotel. We were upgraded to ocean front which had a nice balcony with quiet peaceful view. Unfortunately we had a screaming fighting couple next door who were very loud at midnight. We let the front desk know, as we were concerned for his or her safety. We finally fell asleep and what was worse was a screaming... More

The hotel is located in a very nice area around the marinas. Rooms with two doubles are much smallers than king rooms. The reception is very nice and my only complain was the breakfast serve in a different place. Save your money and go to another place for breakfast, service is also poor apart from the food...Very nice pool area. More

We just had a great stay at this hotel. The staff was exceptional, both Chris at the front desk and Jacques, the manager, were very friendly and helpful during our whole stay. We had reserved an oceanside room on the 1st floor but when we asked, we were granted an up-grade to a room on the top floor when we... More