As return guests, we have received quality personalized "welcome back" service from top management to the parking valets. Seeing the same faces at the property time after time shows us a lot about the retention quality of both management and Westin in general more

Very beautiful accommodations. Even though I was quite a walk from the conference center, I was able to easily find a ride if I didn't have time for a walk. But guests should make time as the scenery is beautiful. more

Impressive place. Large rooms with golf course view. The bathrooms looked like they were newly remodeled and had a large table giving us plenty of room to spread out. A very helpful feature. Westin beds are usually very comfortable, but for some reason I had a hard time sleeping on this one. Maybe it was me. The grounds are quiet... more

We vacationed for New Years at the Westin Mission Hills in Palm Spring (Rancho Mirage) and had a great time. Our original booking was at the Rancho Las Palmas and though that was not a bad hotel, the Westin, we felt was a star higher in amenities and room finshings. After a couple days at the Las Palmas, we moved... more

Hi I like Westin's and am a Platinum member so overall they offer pretty good value and they have a great starwood points program. I stayed at the resort in November while visiting friends for a weekend golf getaway with a little shopping. I really appreciate an upgraded suite but when I tried falling asleep both nights I was awakened... more

My daughter and I attended a field hockey festival over Thanksgiving, and the resort was a great choice. The staff could not have been any nicer to us, and NOT one had "that attitude" you find at some properties. The food was very good, and the house keeping staff was exceptional. (Teresa made us feel like we were family, probably... more

Stayed here over Thanksgiving, my third visit to this hotel. Check-in was fast and easy, but after hauling our luggage all the way to the room, we found it hadn't been cleaned yet (we checked in around 2 pm). They moved us to another location (which ended up being better because it was at the end of the resort, where... more

To augment my stay at the Westin Mission Hills Villas during Labor Day weekend, I booked Saturday night at the Westin Mission Hills Resort using my Starwood points (10,000 points). I have been to this resort before, but this was my first time as a Platinum member. I called ahead to alert them of my late arrival and the check... more

The resort is not designed and managed properly at all. A lady was rushed away by an ambulance after getting hit in the head by a golf ball on the only possible path from our room to the lobby (an 8 minute walk). Pool area is way too small. No elevator. Steps on stairs slant down dangerously. Bed too short... more