Couldn't ask for anything better. Room was wonderful and comfortable and very attractive. It was well worth the 4 day stay. Very neat bathtub that you could sit and relax in and enjoy the TV that was in the bathroom

First let me say this is a beautiful facility and the pool area is even better. But facilities alone do not make a great place. Front desk staff was nearly impossible to deal with and pretty much useless. All other staff I encountered were actually very friendly, I guess only the arrogant and useless get to work the front desk.... More

We stayed here for a weekend to attend the Coachella Music Festival. The hotel is very nice and everything feels new. Our room on the 14th floor had its own private balcony overlooking the valley. Shower/bathroom was great, bedding was super comfortable. The pool was a great place to soak up some rays in the early day heat. The room... More

We stayed for 2 nights, and really noticed the service most of all. The free(we tipped well anyhow) valet service was great. The fellows that we dealt with we're super friendly and helpful, always asking if we needed directions, etc. Same goes for the luggage guy....bellman? anyhow, super nice and friendly service all round. Again, same for the maid service,... More

I have visited Agua Caliente several times over the last few years and here are the general observations: The rooms are beautiful - they are new, almost all have a great view (of something - you're in the middle of the gorgeous desert so don't miss a sunrise or sunset). They are comfortable, well-appointed, almost always ready upon check-in and... More

My friend and I arrived on a Tuesday for a two night stay. There was free valet parking but if you don't want to wait the covered self park was only a couple of minute walk and couldn't be easier. Walking into the casino the first thing that is noticeable is the very strong cigarette smoke odor. I have been... More

This is the best casino/spa I have ever been to. Everything was wonderful from check-in to having our car waiting for us when we checked out. Our room was fabulous (oh the huge soaker tub, double sinks, large walk-in shower & TV in the huge bathroom!), the wonderful view and the great pool. I used the SPA (had a pedicure... More

This is an awesome place--especially when the colored lights get going after dark. They not only illuminate the entire front of the hotel, but "dance" seemingly to unheard music. My husband and I stayed here for a mini-reunion (a couple of cousins) and our room was HUGE. Having two sinks in the bathroom actually took away some needed counterspace, and... More

The hotel itself is very clean and modern. I will NOT stay there again because the service was awful. when you need something nobody is around to serve you. The first hint of the bad service started at checkin time. 3-4 personnel were behind the desk, one of them were busy with another guest and the rest were doing nothing.... More