We checked in on a Friday night, for two nights. First impression, unprofessional staff, not consistent with Marriott brand. Second, I check into a remodeled room (a plus) right next door to a room still undergoing a remodel! Right next door! This hotel has hundreds of rooms, really? Everytime we go to and from our room Friday and Saturday (yes,... More

Stayed in this hotel for 4 days in Dec.-Jan. 95% of employees very friendly and helpful. The two that were not: Night clerk would not give us a room on the 4th floor where all the rooms had been renovated. Made me wait until the morning when I was immediately given a room on the 4th floor which told me... More

We travelled with our 15mth old son so it was great to have the two rooms and a separate lounge area. The service was good, our unit was great as it was ground floor, close to another exit we could use, laundry was convenient, breakfast good and fantastic location so close to Ontario Mills Mall. Was also a bonus to... More

besides the usual things you can expect from towneplace suites brand, theyare in a great location. in fact they upgraded us to a double bedroom suite (even though we hardly had any need for that). good value for money.

We were 2 adults and 3 teenagers and enjoyed our stay! The family suites are perfect for large families and everyone had an enjoyable and relaxing stay. We stay here often on our trips to Southern California.

While the location is good some of the problems with this place is the Business Center has been disabled so you cannot access thumb drives or CD's. So it is worthless except to look up your flights or surf the internet. Don't plan on printing anything out. The door lock on my room takes several try's before it opens and... More

Not particularly attractive in its decor (did Marriott take this hotel over from another owner?), very large rooms and complete kitchens. Beds are comfortable, sofa is not. New plasma TVs but only analog channels. Housekeeping is very thorough but not on time: Our room was not ready for check-in until 4 pm (advertised check-in time is 3 pm). Great location... More

We were in town for a friend's wedding so needed a nice place to stay for a few days near airport. They have a free airport shuttle which you should make sure is available when you need it. Hotel was nice and very clean. It has an outdoor pool and rooms have kitchenettes with stoves. My husand and I loved... More

Wasn't sure were to stay, wanted safe hotel. Highway patrol (police) station sits next door. Was assigned room on 4th floor. Never saw anyone in the hallway or any noise. Stairway is well lit and wide steps, if you dont choose to wait for elevator(only one) Windows open fully which was pleasant to have fresh breezy air. Not a fan... More